ArcGIS Companion 2.3 is available now

[nakulmanocha]

ArcGIS Companion v2.3 has just been released. We have also added some exciting new features and improvements to the app. Here are the highlights of the release:

• Support for ArcGIS Enterprise 10.7.1
• Administrators: Manage add-on licenses (ArcGIS Pro extensions, ArcGIS Apps and App bundles)
• Administrators: Manage credits for members
• Administrators: Search for members based on the credits remaining
• Support for privately shared dashboard items
• Search for members using username, first name and last name
• Other bug fixes and UI enhancements

User reported enhancements

• ENH-000122320 [Admin] Manage member credits
• ENH-000122312 Enhance searching members by username, first name and last name

To learn more about it checkout the ArcGIS blog

[RyanDavis1]

I can't ever get this app to work on my Android phone.  It simply crashes whenever I provide my AGOL credentials.

I received a response to my 1-star review on the app store that instructed me to update to the latest version and email if I continue to have problems.  Well, I reinstalled the app and am still receiving the same result.  When I attempted to email arcgiscompanion@esri.com, I received a bounce back email stating "User unknown".  Sorry if this isn't the appropriate venue, but I don't know how else to communicate the issue.

This app seems like a good idea, and I'd like to help get it working.

Thanks,

Ryan

[nakulmanocha]

Hi Ryan,

Could you please provide a short video of the reproducible case?

Another question - Are you using an ArcGIS Online Organization account or an ArcGIS Enterprise account?

Please email arcgiscompanion@esri.com (without any comma).

Thanks,

Nakul

[RyanDavis1]

Sorry Nakul Manocha, but the email bounces back still.  

There's not really much to show on a video.  I enter my AGOL organizational account credentials, hit Sign In, it goes to a blank white screen for a second, and then I get a crash message saying "ArcGIS has stopped" with options to open the app again or send feedback.

[nakulmanocha]

May I know what type of phone you are using?iOS or Android? OS version?

Also can you please try logging in to ArcGIS Companion on another device?

Thanks

Nakul

[nakulmanocha]

Hi Ryan,

There was an issue with the email address which has been fixed. So if you could please send me a small video or if you could provide me your organization subscription id? I would like to see if there is any specific configuration fro your org which is not present in ArcGIS Companion. That would help.

Thanks,

Nakul