Latest Contributions by DerekLaw

Hi @Bryan_krg, Which release of ArcGIS Monitor are you using? > all the metrics appear to fine in ArcGIS Monitor so it's just this error that appears every 5mins in the logs. Please contact Esri Tech Support and they can help you investigate further. I wonder if this might be a bug.

Hi @MohamedIsmailIssaMohamed, I wrote a couple of introductory technical articles for ArcUser magazine that might be helpful: 1. ArcGIS for Server 101 2. Portal for ArcGIS 101 They are several years old, but they're still relevant and convey some key technical fundamentals about ArcGIS Enterprise. Hope this helps,

Bringing a new system administrator up to speed isn’t a quick process. In many organisations, it can take months before someone feels comfortable navigating an ArcGIS Enterprise deployment, and even longer before they’re fully productive. That challenge becomes even larger when the person stepping into the role doesn’t come from a geospatial background, which is more common than you might think. This blog by Esri partner Onneer discusses how ArcGIS Monitor helps new administrators by enabling observability for ArcGIS Enterprise deployments. What new ArcGIS Enterprise administrators need to see first

Bringing a new system administrator up to speed isn’t a quick process. In many organisations, it can take months before someone feels comfortable navigating an ArcGIS Enterprise deployment, and even longer before they’re fully productive. That challenge becomes even larger when the person stepping into the role doesn’t come from a geospatial background, which is more common than you might think. This blog by Esri partner Onneer discusses how ArcGIS Monitor helps new administrators by enabling observability for ArcGIS Enterprise deployments. What new ArcGIS Enterprise administrators need to see first

FYI, a recording of the session is now available https://youtu.be/3tLHohDfAXs?si=CqUnkVVeG37h3KYY

Hi @meloking_PNM, When you have the enterprise portal selected under the Monitoring tab, then navigate to the Catalog subtab, do you see a list of web apps and/or web maps for the portal? On the portal's Overview subtab, under the Active sessions and Active sessions time charts, do you see web apps and web maps listed? Navigate to the Observers subtab, then run the Inventory Observer manually (click the ellipsis button > View observer details > Run Observer). Wait a few minutes, then run the Sessions Observer manually. Monitor should start to collect metrics now. Hope this helps,

Hi @Bryan_krg, To confirm, this error message was reported in a collected ArcGIS Server component log, is that correct? Have you checked the ArcGIS Monitor logs (under the Administration tab > Logs subtab) and checked around the same timeframe? There might be some helpful information on those logs. Hope this helps,

Hi @Chris_Schofield, FYI, Monitor does report the instance type for services. You can view this information on the Components table when viewing services under the Monitoring tab, or on the Overview tab of a selected service. Hope this helps,

All, It would be helpful to open an Esri Tech Support case so they can take a closer look at your system environments to try and better understand the cause(s) of this behavior. Perhaps they might find a condition/cause of the random component disconnection.

Hi @Teresa-AZ, > Can I do the same with ArcGIS Monitor 2025.1? Or do I need to upgrade to 2026.x? This functionality was just added in ArcGIS Monitor 2026.0, so you will need to upgrade your Monitor instance. Hope this helps,

Hi @BillFox, I'm not sure what the issue is. Yes, that link is correct. I generated a tinyURL for the document, then shared it on Linked In first. My guess is, the Linked In site replaced the tinyURL with a custom Linked In shortcut - but it works for me. FYI, the original tinyURL: http://tinyurl.com/3tp7yd3j Hope this helps,

The Memphis Area Geographic Information Council (MAGIC) represents a community of GIS professionals, students, and end-users who, through their knowledge and work, provide the maps, analysis, data, and applications. They share GIS technology and experience through pertinent training, scholarship opportunities, and general GIS advocacy. They have a webinar coming up on Tues July 7 at 2 pm CST featuring ArcGIS Monitor, presented by dymaptic. MAGIC Webinar: ArcGIS Monitor Webhook Messages to your Favorite Chat Software If you're using or considering ArcGIS Monitor to optimize your Enterprise environment, please join us for a live webinar demonstrating how to deliver real-time ArcGIS Monitor alerts directly to your team's communication platform without complex custom development. Senior GIS Developer Kevin Sadrak of Dymaptic will walk through the process of building a real-time alerting solution that sends beautifully formatted ArcGIS Monitor notifications straight to Slack. You'll also see how a Claude AI assistant can enhance those notifications, making them more conversational, interactive, and actionable for your team. Whether you're looking to improve system awareness, accelerate response times, or streamline operations, this session will provide practical techniques you can put to work immediately. Register at this link

Esri is excited to introduce ArcGIS for ServiceNow, a new integration that connects the ArcGIS and ServiceNow platforms to bring location intelligence directly into business workflows. It includes two components: 1. The Connector for ServiceNow is built for ArcGIS users who want to bring ServiceNow business data into their GIS workflows. 2. ArcGIS Maps for ServiceNow is designed for ServiceNow users. Organizations will soon be able to access this application in the ServiceNow store, enabling users to visualize business data on interactive web maps and web scenes from the organization’s enterprise GIS. Learn more in this blog.

On June 9th, the sixth ArcGIS Monitor User Group meeting was held. In this session, technical experts from Esri partners shared their experiences using ArcGIS Monitor. Cloudpoint Geospatial provided strategies and tips for proactive management of an enterprise GIS, while dymaptic discussed leveraging AI to extend ArcGIS Monitor. This session featured the following presenters: 1. Virginia VanderVeen, Senior Systems Engineer - Cloudpoint Geospatial 2. Christopher Moravec, CTO - dymaptic 3. Kevin Sadrak, GIS Developer - dymaptic ArcGIS Monitor User Group meeting #6 - Esri Partners Leveraging ArcGIS Monitor for Observability Submitted Q&A will be available soon!

Hi @TomShewring, @DavidColey, and @MichaelOlkin1: Can you please contact Esri Tech Support and open a ticket?

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Latest Contributions by DerekLaw

Re: Error Message - Failed to create the metric

Re: Roadmap to Get Started with ArcGIS Enterprise

What new ArcGIS Enterprise administrators need to see first - by Onneer

What new ArcGIS Enterprise administrators need to see first - by Onneer

Re: MAGIC Webinar: ArcGIS Monitor Webhook Messages to your Favorite Chat Software

Re: No Active Sessions for Portal

Re: Error Message - Failed to create the metric

Re: Get all service information from Server Admin - Status changed to: Needs Clarification

Re: Monitor Losing Connection

Re: Enterprise portal Web App and Web Map usage metrics in ArcGIS Monitor 2026.0

Re: UPDATED: ArcGIS Enterprise Hardening Guide - June 2026

MAGIC Webinar: ArcGIS Monitor Webhook Messages to your Favorite Chat Software

Introducing ArcGIS for ServiceNow: Connect ServiceNow business data with ArcGIS location intelligence

Video: ArcGIS Monitor User Group meeting #6 - Esri Partners Leveraging ArcGIS Monitor for Observability

Re: Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component

Re: Roadmap to Get Started with ArcGIS Enterprise

What new ArcGIS Enterprise administrators need to ...

What new ArcGIS Enterprise administrators need to ...

Introducing ArcGIS for ServiceNow: Connect Service...

MAGIC Webinar: ArcGIS Monitor Webhook Messages to ...

Wildfire Response GIS

Esri Forestry Group (EFG)