Latest Contributions by JustinBurdette

‎01-31-2020

Can collector support having multiple users sharing one Ipad each have and maintain their own local offline area? We are finding that each time a user signs out of collector and someone else signs in that the download process has to be redone, which takes time.

‎01-03-2020

Brent, It seems to be that as long as you are signed in to explorer, losing / having no internet connectivity doesn't keep explorer from working. But, if you do sign out of explorer and you have no internet connectivity (wifi or cellular disabled or no coverage), then the app will not let you past the login page. When you touch "Continue without Signing in" a popup displays "Unable to Access the Internet - Turn off aiplane mode or use wifi to access Explorer". I have several MMPK's downloaded to the devices and instances of explorer are behaving in the same manner. Thanks for helping to troubleshoot this issue. Justin

‎01-03-2020

Joel, Looks like this new version has broken the previous ability to use the app for viewing MMPK's while completely disconnected from the internet. As long as your still signed into the app it works, but if you get signed out while you have no connectivity, you can't use the app. Justin

‎12-09-2019

We are having the same trouble too.....The logs in collector seem to show starting the sync job over and over again and going through several steps but never finishing?

‎08-19-2019

Collector seems to not work with ArcGIS Server secured feature services for some reason. The webmap opens fine and can edit/add features using collector "classic" without any issues. Popup when opening map in collector says: "Secured Layers you need to sign in to access some of the layers in this map." Select "view" and it takes you to the layers list with a orange triangle. Touch the triangle and get a login box that does not reference which ArcGIS server is asking for the credentials. Enter my username and password and it seems to make contact with our ArcGIS server because the symbology in the legend looks correct, but none of the features ever load. Anyone gotten this to work for them? Thanks Justin

‎06-13-2019

I am trying to get a Trimble R1 working with collector and everything is OK except for elevation data. Has this functionality made it to the production app or am I missing something? "Enhancements to High Accuracy 3D Data Collection As part of this project, Collector is adding support for direct capture of 3D data. In addition, vertical datum transformations will allow you to transform elevations on the fly, eliminating office workflows usually required to achieve accurate elevations. "

‎02-15-2019

I built some web maps and symbolized some point features using an arcade expression. The count & amounts symbology works great when using a desktop browser to view the maps. But both explorer and collector fail to render the points at all unless i change the symbology back to more basic type. Is this a bug or a limitation for now?

‎11-10-2017

Typo on my end, I meant 10.5.1.....we are at 10.5 now and sync works fine.

‎11-10-2017

ESRI ever resolve these issues for any of you? I'd like to get our server up to 10.5 if the sync functions would work.

‎10-27-2017

Is it expected for items added to "my places" to be removed if you sign out of explorer?If you sign back in, they are gone. Also, they do not persist if you add some points to my places while you are signed out. - Justin

‎09-27-2017

No, we did not, after the problem was discovered we saw the 2 other posts on geonet and decided to rollback to 10.5, assuming that ESRI knew about the issue.

‎09-27-2017

We also tried to upgrade to server 10.5.1 and found the same problems so we rolled back to 10.5. Does ESRI know this is a huge problem? I can't find any bug reported that mentions this. It is a show stopper for sure if you do any offline collector editing and suddenly the sync is not working.

Share My Places with other users · ‎08-09-2017

Wouldn't it be great to share the contents of "my places" in explorer with other people so it could show up in their "my places". Or even author a list someway and be able to send/share it and it show up in a user or group of users "my places".

‎08-02-2017

The attribute information returned from a search is missing data that the touch to identify displays correctly. Also looks like an attribute like ( type: esriFieldTypeDate , alias: Date Modified , length: 8 ) is displaying in explorer as the raw value in seconds since epoch when you touch to identify. Touch to identify any features seems to not work when zoomed out. Zoom in a bit ability to identify features starts working. Justin

‎03-28-2017

Survey123 cellular data issue Non-working ( Wifi ok but Cellular not working): Ipad Model MC755LL/A Version 9.3.5 (13G36) Carrier Verizon 24.0 Modem Fw 3.0.04 Works fine ( Wifi and Cellular both work): Iphone Model MF259LL/A Version 8.1.2 (12B440) Carrier Verizon 18.0 Modem FW 5.4.00 Ipad Model MGJY2LL/A Version 9.3.2 (13F69) Carrier Verizon 24.0 Modem FW 4.71.00

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Date Last Visited	‎10-09-2025 06:53 AM

My Ideas

Latest Contributions by JustinBurdette

Collector Offline Area gone after Multiple Users

Re: Is there a “What’s New” for 19.1.0 for iOS?

Re: Is there a “What’s New” for 19.1.0 for iOS?

Re: Collector app is freezing while attempting sync

Collector can't access ArcGIS Server 10.5 secured services?

Re: Collector - The Aurora Project

Explorer Symbology Limitations?

Re: Sync fails at 10.5.1 with 500 error

Re: Sync fails at 10.5.1 with 500 error

Items added to My places disappearing

Re: Sync fails at 10.5.1 with 500 error

Re: Sync fails at 10.5.1 with 500 error

Share My Places with other users

Re: Explorer for ArcGIS (iOS) v17.1.1 released

Re: Survey123 installed on ipad will not use cell data ?

Collector Offline Area gone after Multiple Users

Re: Sync fails at 10.5.1 with 500 error

Re: Sync fails at 10.5.1 with 500 error

Share My Places with other users