Latest Contributions by Todd_Metzler

What is service usage by user report actually reporting? For example, a connection to a service with a duration, or the number of calls a user makes to the service?  Explained another way, the server service stats for number of "hits" appears to be drived by number of queries and not reflective of the number of users. ... View more

For ArcGIS Pro, Gridded Reference Graphic might work for you.  This functionality was previously in ArcMap Military Tools and now available as a solution in ArcGIS Pro. Another option is Generate Tessellation  Followed by Select By Location    ... View more

Is "enterprise database" referring to a 3rd party Relational Data Base Management System (RDBMS) configured to host Enterprise GeoData Base(s) (EGDB)? If yes, what flavor (Microsoft SQL server, Oracle, PostgreSQL...).  If yes, how frequent and at what scale are transactions performed and by how many concurrent editors?  If yes, how often are you running DB maintence like analyze, rebuild index, compress?  If yes, how frequently has your RDBMS adminstator scheduled incremental backups and at what scope?  A good indicator of this is the temporal relationship between poor connection performance and the "backend" RDBMS scheduled maintenance tasks. Or, are you talking about a flavor of ArcGIS datastore? ... View more

Yes.  I've seen this many times for many years.  In addition to investigating your service performance in your logs and, if you have it, ArcGIS monitor, you'll have to look at the consumption/visulization side too and the network paths/bottlenecks to the end user.  What is the web browser?  How is the web browser cache configured?  Do you see the same thing in different web browsers?  Suggest starting small and working outward.  Do you have access to the portal host?  Can you open a web browser on that host?  Do you see the problem here? Try to reproduce the error using the GUI "+" and "-" option instead of panning and zooming around.  Quickly panning and zooming around also quickly changes the extent of your query and may increase the number of queries your service has to respond to. What about the service itself?  Is it optimized for web GIS rendering and scalable.  Are there a large number of records in the service? Are scale limits applied to the service? Is the service schema (vector) defined with the "correct" data types?  ... ... View more

Hello, @HarryPlendl 's suggestion is a good one. Q#1: Is your deployment a base deployment on one compute resource?  Q#2: Do you have other components on other compute resources?  If yes to question #2, then you should reconfig your datastore connection to use FQDN instead of localhost.   Also, suggest checking with your organization user authentication tier admin and if a Windows Server, the organization group policy admin.  Depending on the "moving parts" in your IT enterprise, I've seen cases where a change to Windows server firewall settings on a local server hosting the ArcGIS datastore are nullified when the group policy in the domain is updated which is usually a periodic event set by the group policy admin or re-read at server reboot.  If Linux host, check the firewall settings allign with the account designated to run the datastore service.   Running these datastore utilities once you've verified you can connect is sometimes helpful too. 1. describedatastore  2. unregisterdatastore  3. replacesslcertificate (it's a connection problem.  Is your SSL cert chain current?) 4. registerdatastore  ... View more

Update.  Portal to Portal clone Copy/clone content from one ArcGIS Online organization or Portal for ArcGIS to another  ... View more

Have you authorized the license for use already?  If no, double click on the license file to launch the authorization wizard. Ensure the authorized license is stored in a location accessable by the users of the computer and ArcGIS Pro app.  On a Windows client computer, <OS drive> C:\Users\Public\Documents\ArcGIS works. Then here's what each user must do:   ... View more

I'll suggest using any character that has meaning in scripting languages should be avoided in tables accessed in a GIS client.  Some examples: *, % ", '...  ... View more

Then, with the credential the third party service owner has provided you with, use a portal authenticated account to consume the service and, from this account share to organization.  Please note that this method may not persist as the third party token and/or method of authentication may not allow or the token lifespace may time out.  It's really controlled by the third party what can and cannot be done based upon your brief description. ... View more

Is the "ESRI" service in the Living Atlas or other?  Have you an ArcGIS On Line Organization or only Enterprise?  If yes to having AGOL Org, have you enabled consumption of Esri content authenticated with an AGOL account in your Enterprise Portal Settings? ... View more

A good suggestion, however recognize that using the "canned" Enterprise Builder method does limit some organization/site specific configuration settings that may lead to success, failure or inhibit grow out options later on.   ... View more

Is your server federated with a portal or stand alone?  The methods differ depending on this. In either case, the "Run As" account for server must have, at a minimum, read access to the date store you are registering. ... View more

Perhaps revisiting the end user's requirements may help.  If the end user simply wants a Single Sign On (SSO) experience then that can be achieved without using IWA by enabling SAML authentication with your identity provider.  Enabling SSO in this way with Portal tier authentication on both your Entperirse Portal and AGOL Organization does allow "pass thru" authentication between Portals as long as the account used is the same on both portals and the identity provider is the same.  This option also allows the use of built in Portal accounts on both Portals to create authenticated handshake between the portals. Depending on your environment and Internet access rules a collaberation between Portals may work. Depending on your environment and Internet rules the trusted Portals method may work.  There are  a number of different strategies available here.  The important starting place is to fully understand your organization's computer user authentication strategy and leverage what works best for ArcGIS. Understanding your web server environement is critical. Undertanding tokens where they are generated and  their life spans is also critical. ... View more

Have you read ArcGIS Pro Licensing Help The license authorization for ArcGIS Pro is user specific and stored in the user's profile.  Each user must set up license access in their own profile even if there is a single license file and a single ArcGIS Pro installation.  One at a time, have each user sign into the computer and follow the instructions to authorize with a single use license.   ... View more

Completely agree with @berniejconnors and @TonyContreras_Frisco_TX .  Move the license manager! Single Use (SU) license management in a large organization is a headache.  There isn't a one size fits all solution.  I advocate Concurrent Use (CU) supplemented by Named User AGOL or Enterprise license delivery to end users.    For our org, we use all three.  For our Internet connected ArcGIS Pro users they get Named User from AGOL, for our authorized componenets with just a few licenses CU, for our Interent disconnected environments either CU or SU depending on the use case. MY PLUG FOR Esri.  Recall a number of years ago the Esri announcement to deprecate license manager component.  Please don't!!!!  When we have to support many different environments both Internet and non-Internett connected, the CU licenensing is still a viable solution for supporting more than one user on more than one computer.  ... View more