Latest Contributions by TomBole

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All,  First, thanks for the feedback.  I understand and appreciate everyone's frustration with this issue. Obviously something was missed in testing and certifying the software release.  Currently we do not know what was missed. That this problem is intermittent makes it even more challenging. That is why it is important to gather as much information as possible. It increases our odds of reproducing the bug. We can't really fix a bug until we can reproduce it and then validate the fix. Otherwise, we are just guessing at the solution. I'll alert the others on the Layout Team of this issue. Hopefully we can track this down and fix it. Again, thanks to all for your help! Tom ... View more

@ChristineParkerILSR  - Thanks for contacting support. Do you have an incident or bug number that I could follow up on? ... View more

Hi @HollyTorpey_LSA  The comment- "When he tried to to turn off one of the layers, it wouldn't let him uncheck it." - sounds like a known issue with resourcing an empty legend to map that has an ArcGIS Map service layer, or WMS layer. This will also duplicate the legend item. I have not seen this behavior with non service layer types. Since the scenario you outline makes it seem that the issue does not occur until after exporting I would treat your issue as a separate bug.  I ran a quick test with 3.3 and did not see any legend item duplication issues with non service layers. Doesn't mean there is not a bug. Just means I need more information to reproduce. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more

Hi @DavidNaiken  What is the context? Is the hyperlink in a Pop-Up? A Table View? Within a text element on a layout page?  Thanks,  Tom ... View more

Hi @ChristineParkerILSR  Thanks for the screenshots. The duplicate items listed in the Contents pane under in the legend appear to be from the "Human Geography Map" basemap. The layers belonging to this basemap are "Vector Tile Service" layers. Fortunately it does not appear that the "extra" items under the Legend in the Contents pane is adversely affecting the legend drawn on the layout. There is a known bug concerning this type of basemap layer and the items listed under the legend node in the Contents pane - see https://support.esri.com/en-us/bug/base-maps-are-listed-in-the-arcgis-pro-layout-legend-in-bug-000167164.  Thanks for the feedback. I hope this helped. Tom   ... View more

I am unaware of any change to the status of OLE Object support in ArcGIS Pro.  I'll pass along your comments, however, we don't normally look to the comments posted in Questions to identify and prioritize development projects. We use the Ideas site to do this since it has an easy mechanism to gauge how many people are interested in the idea. Here is a link to the associated Idea where you can add comments and upvote - https://community.esri.com/t5/arcgis-pro-ideas/insert-of-office-objects-word-documents-pdf-in/idi-p/927886. Tom ... View more

Having a reproducible case is vital to fixing bugs. As far as I know we do not have a reproducible case in house in which to investigate this further. Can you contact Esri Support?  They can be contacted at https://support.esri.com/en/contact-tech-support. ... View more

I'm glad to help! ... View more

Hi @FredMitchell  We currently do not have plans to add Map Series/Element Filtering (based on map series page) this year. This is definitely an interesting idea and one that we would like to get feedback from people like yourself on what the expectations would be. There is an existing idea you may want to add to - Map Series Page Editing. Feel free to add your comments to this idea, or if you think this idea is not the same, to enter a new one. Thanks for the feedback,  Tom ... View more

This may be a bug.  Without more information it would be extremely difficult to troubleshoot through this forum.  Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more

Hi Tim,  You should be able to reopen the layout the same way you reopen a map. In the Catalog pane you should see a node "Layouts" a few items below "Maps". Expand "Layouts" and double click the layout you want to see. Hope this helps,  Tom ... View more

Hi Brooke,  Not sure why the 1 key override is not working for you. I'm not aware of anything specific that would keep this from working.  To keep the map frame extent fixed try setting a map frame constraint.  Hope this helps,  Tom ... View more

Yes, they are objects, however, as I stated before, they "live" in completely different spaces. Graphics on a layout page "live" in page space where the units are inches, points, etc... Map graphics "live" in map, or geographic, space which is likely to to have a map projection and the graphic may also have a reference scale attached to it - properties that do not make any sense in page space. The copy/paste procedure needs to take these differences into account.  This is not a trivial thing to do. ... View more