Latest Contributions by TomBole

@RandyMcGregor_BMcD  Thanks for the reply. This is great information! Tom ... View more

Hi Kevin, Thanks for the additional information. It took me a repeated views of your screenshot to see the offset you are describing. I missed it the first time I looked.  Are you seeing any issues with other Layout graphic elements, text on the layout? Or is this only occurring with the line graphics? Are you seeing the issue with other layouts? In other projects? If not perhaps the issue is specific to this particular layout. Recreating the layout might offer a workaround. To answer your question on other ways to create graphics, you could add graphics programmatically using python, though I doubt that would make a difference.  As you can see from the screenshot I provided I was not able to reproduce the issue when exporting to PDF. At the moment I can't think of anything that might cause this effect. The issue might be with specific properties of the graphic, or with specific export settings. Or a combination. Without more specific information it is difficult to troubleshoot. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.  Thanks, Tom ... View more

Hi @RandyMcGregor_BMcD  As far as I know the Service Layer Credits dynamic text element was never limited to only display information for base maps.  It is designed to display the credits for all services (that provide credits) currently displayed and visible in all the map frames in the layout.  There is no way for the Layout Service Layer Credits element to display less. This is for legal reasons. Data attributions are legally required for commercial and public-facing maps per Esri's license agreements. Service may update their attribution from time to time and this may be a reason you are seeing differences. It is also possible that we have fixed issues where previously ArcGIS Pro was not showing the proper attribution.  The layout dynamic text element for Service Layer Credits should match the same information you get when viewing the services in a map view by clicking the button in the lower right corner of the map view.  In the image below this button is highlighted in yellow.  Clicking this button brings up a pop-up window with the credit information. This information is provided by each service within the map. If you export the map from the map view (no layout) you will see the same credit information displaying in the output (highlighted yellow in the image below). The layout dynamic element should display the same information for each unique map/map frame on the layout. If you do not have a Service Layer Credits element in the layout the credits will draw withing the appropriate map frame. Hope this helps. Tom     ... View more

Hi @Kevin_Andras  I don't believe that you are working with Layout graphics. Layout graphics live in the page space and are unconnected to the geographic space of the scene being displayed. There cannot be an "offset" from geographic features. I'm pretty sure that there is not an issue with Layout graphic elements or with exporting.  From the screenshots you provided it appears that the graphics are draped over the terrain. I believe you are working Map graphics. You can confirm this by looking at the layers within the scene (map frame). Is there a graphics layer under the "2D Layer" group?   According to the help topic - Work with graphics layers - "Graphics layers cannot be created in scenes. They can be added to scenes, but to the 2D Layers category only. The contents of a graphics layer cannot be edited in a scene."  I would expect that you would have the same issues with map graphics as you would with a feature layer. I can think of  2 possible solutions. 1. To "show what's hidden behind X" is to make X semi-transparent so you can see what is behind.  2. You could "fake" the effect by drawing a Layout graphic on top of the map frame. Here is an example with an exported PDF. However, since this graphic lives in "page space" and is not connected to the scene, if you change the extent, for example the tilt angle" the graphic will no longer line up. Hope this helps, Tom   ... View more

Hi @jmaxwell_braun  "Cloning" the map/layout allows the export to run in the background. Without the export running in the background you wouldn't be able to interact with Pro at all during the export time. Usually, copying the data is a fast process and isn't noticed, but in some instances it can take longer.  If you don't want to run your export in the background, you can do it via Python. The export methods and samples can be found here https://pro.arcgis.com/en/pro-app/latest/arcpy/mapping/layout-class.htm. If you export via the python window the data won't be copied, so your export should be faster. However, you won't be able to use ArcGIS Pro while the export is going on.  With version 3.7 we introduced export run modes. The python work-around mentioned above is basically the same as the foreground mode described here. I know that you are working with 3.6, and the python work around should work with 3.6, but I thought you might be interested in this new option if you upgrade. Hope this helps, Tom ... View more

@DavideBollo  Thanks for the information. Sorry that you are running into this issue. I have been unable to reproduce the issue you describe using my own test data and am unaware of any issue concerning lost annotation halos when exporting to PDF. It certainly sounds like a bug. Unfortunately, I can think of any other things that might help you work around this.  This issue is likely specific to either the data, the font, or workflow. Could be a combination of the three. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more

Hi @DavideBollo  What font are you using for the annotation?  Also, are you embedding the font when exporting to PDF? Thanks, Tom ... View more

Hi @JosephChampagne , Thanks for the post! I can confirm your theory that this issue is map series related. The key is applying a leader line to an Extent Indicator that belongs to the same map frame that is driving the map series.  Leader lines work fine when used with other map frames that are not driving the map series. In my example below the Leader controls in the Element pane are disabled, however, you can still add a leader line from the Extent Indicator element context menu off the Contents pane (circled in green on the left side of the screenshot below).  However, you will still be unable to format the leader while the map frame with the Extent Indicator defines a map series.  You will need to set Map Series to None (it is not enough to disable the map series), set the line format, and then recreate the map series. In my opinion the disabled state for the Leader in the Extent Indicator Element pane is a bug. Unfortunately, our test scenarios focused on Extent Indicators on other map fames and not the one driving the map series.  Thanks again for helping us identify a gap in our testing. Tom ... View more

Glad I could help. ... View more

Hi @AdamFenner,  I'm not aware of any known case concerning the issue concerning the crash.  I have not run across anything like what you describe in my own testing with map series.  We would need to see the crash dump and the steps needed to reproduce the issue.   The problem you are running into may be specific to your data/workflow. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Concerning the reappearing legend item I think you are running into a known issue - BUG-000181233. This fix should be available with 3.6.1. Hopefully, whatever internet issue you are currently running into is resolved and you can install the service patch. This should solve the legend issue. Hope this helps, Tom ... View more

Hi @DrewC  Sorry to hear you're running into these issues. It appears there are two different bugs. 1. Layers within a map being used in a map series having a page query are not drawing as expected after making edits, or changing the visibility of the map series index layer. 2. Export never finishes after spending a significant amount of time editing Also, these issues are regressions with version 3.6.  I'm not aware of any specific known issues that would effect either scenario.  I haven't run across anything like this with my own testing.  Without more details on your workflow, such as how many and what kind of layers do you have in your map series? What kind of editing were you doing on the index layer?  Were the edits committed before you were seeing the issue? What exactly were you exporting, a map view or a layout view? Were you exporting the map series that you were experiencing the first issue with? Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more

Hi @TrentonWalker  I'm not aware of any known issue related to the issue you describe. The problem may be specific to your data/workflow. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more

Hi @GabrielScarcella  You are most likely running into BUG-000181135. The fix for this issue is available with the 3.6.2 patch. Tom ... View more

Hi @MichaelWen_Timmons  Sorry that you're running into an issue. I don't recall any specific issues with version 2.9 and dynamic legends. Unfortunately, without knowing what kind of layers are in your legend and the extent of your map frame it is impossible to troubleshoot this issue. The problem you are running into may be specific to your data/workflow. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Tom ... View more