Latest Contributions by TomBole

All,  There are 2 current 2.7 Layout issues that I would like to update everyone on. Issue 1: Pro Crashes We believe this issue has to do with a combination of non-English OS and Spell checking enabled. We also believe that a possible work-around is to disable Spell checking. Here is the relevant help topic - https://pro.arcgis.com/en/pro-app/latest/get-started/proofing-options.htm. Though we are still working on getting a dependable reproducible case, and need one to validate any fix, we are fairly confident based on the crash dump information that the work-around can help. This also covered in the following thread: https://community.esri.com/t5/arcgis-pro-questions/pro-crashes-after-adding-text-to-layout-and-annoying-amp-quot/m-p/1013116#M35586 Issue 2: Failure to open Layout View The following message appears when opening a layout view. We are trying to get a reproducible case to investigate this further. It may be related to Spell Check and for those running into this issue it may be worth it to disable Spell Checking.  As we have been unable to reproduce the issue we cannot confirm the work-around.  Please let us know if this works or does not work. Hopefully this new information can help some of you get around this issue until we have a fix. Thanks to all of you that have submitted crash dumps - it has really helped us get started on a fix. I'd also like to thank those of you who have logged an issue with Support. Being able to reproduce an issue is the most important thing to understanding the issue and engineering the proper fix. Thanks for your patience. Tom ... View more

All We are very interested in identifying the issue regarding the inability to open layout or table views when on Windows 10. We are currently unable to find consistent reproducible steps/data in which developers can track down the issue and offer a solution. Anyone running into this issue, please contact support. They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Once you log an issue with support please add the case number to this thread. Thanks for your help, Tom ... View more

Hi Christian,  Thanks for the screenshot and the layer file.  This is a legend patch scaling BUG SPECIFIC to how the layer is symbolized and not a general issue with this functionality as was addressed with BUG-000132025.  You have highlighted a different symbol configuration that the fix to does not address. ArcMap is handling this particular symbology in the allotted legend item patch space more accurately than ArcGIS Pro. As you stated earlier the likely issue is with the shape marker set along the outline. I'll enter an issue, however, at the same time, I suggest that you enter an issue with Esri Support. They can be contacted at https://support.esri.com/en/contact-tech-support. This allows for other users to attach to the bug and allow. It also helps us prioritize our work. Thanks, Tom ... View more

Hi Michael,  Thanks for contacting support. Having an official BUG number help! It also helps track the issue since its status automatically changes as the issue goes through the system. As of now we don't know the prevalence of this issue.  Our testing and certification of Pro 2.7 did not undercover any issues like this and we have many test cases with line work on layouts that get exported to all the supported formats.  However, enough people are reporting this issue that we consider this a HIGH PRIORITY item. We "lucked" into a test case that reproduces the issue and that gives the developers something to work with. Recreating these items is NOT acceptable. We understand this and offer the python work-around as something to work with until we have a solution. Unfortunately, it is the only option at this point. Hopefully, the examples provided at the links can help "code adverse" GISers a little help to overcome any hurdles. Tom ... View more

All,  Currently, we believe that the lines are getting dropped during the exporting process through the UI.  This is being investigated as we have found a single case where this is occurring. We've also have discovered, with this specific case, that exporting the layout via python (ArcPy.mp) includes the expected lines as expected in the exported file. This may provide a workaround until we have identified the bug and engineered a solution. You can open the Python window from the View tab on the ribbon. The following code, when pasted into the Python window and run, will export every layout in the project to a PDF file in C:\temp. For map series in the project, only a single page will be exported. ##Export to PDF aprx = arcpy.mp.ArcGISProject("CURRENT") aprx.listLayouts() for lyt in aprx.listLayouts(): #Parameters: output name, resolution, image quality, compress vector graphics, image compression, embed fonts, layer attributes, georeference, jpeg compression, clip to elements, output as image, embed color profile #Image quality: "BEST", "BETTER", "NORMAL", "FASTER", "FASTEST" #Image compression: "ADAPTIVE", "DEFLATE", "JPEG", "LZW", "NONE", "RLE" #Layer attributes: "LAYERS_ONLY", "LAYERS_AND_ATTRIBUTES", "NONE" lyt.exportToPDF(f"C:\Temp\{lyt.name}.pdf", 150, "BEST", True, "ADAPTIVE", True, "LAYERS_ONLY", True, 80, False, False, False) print("Done")  For more information on ArcPy please see - https://pro.arcgis.com/en/pro-app/latest/arcpy/mapping/tutorial-getting-started-with-arcpy-mp.htm At the bottom of this topic is a section on exporting to PDF. Sorry for the inconvenience and I hope this work around helps. Tom   ... View more

Hi Michael,  Sorry you are running into problems. Before we can do anything about the problem we have to be able to reproduce this issue so a developer can then step through the code to see what exactly is causing the bug. I mention 2 issues: 1. Some Graphics present in the layout are not displaying in the exported file As stated earlier we are unaware of any issues with 2.7 and cannot reproduce the stated problem. With our test maps we see all expected graphics on the layout in the exported file. 2. You can no longer drag/drop layers into legends. I'm not aware of any known issue concerning this functionality in 2.7. I'm able to drag/drop new layers into both the legend on the layout page and into the legend item in the Contents pane.  I'm sure you and others are running into problems, but until we can reproduce (with clear steps & data) either issue there is only guesswork.   Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at  https://support.esri.com/en/contact-tech-support . Thanks,  Tom ... View more

Christian,  I think you missed an important point in my explanation above.  The legend patch size does not change automatically. You can set it to be larger if you need to accommodate larger symbols. However, if the symbols in the map are larger than the size allotted to it in the legend (via patch size for lines and polygon features) you will get the results you are seeing. The size of just 1 dashed in the polygon outline is just about the same size as the legend patch.  The patch size in your legend is not large enough to accommodate the size of the symbols at the smaller scale. Here is an example of a polygon with a dashed outline.  The default patch size for the legend item (24 pt X 12 pt) is not large enough to show the outline around the patch. If you increase the size of the patch you can see the outline. I hope this helps clarify. Tom ... View more