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							 Hi @lmr880, you can deploy the CA certificate to the backend server running on 6443 7443 etc. for the backend you would need to generate the certificate on the machine name e.g. the backend dns.    https://backend.dns.com:6443/arcgis ca-certificate on backend name loaded into ArcGIS server /portal admin  https://frontend.dns.com/server public certificate loaded in webserver using the "friendly DNS"  This applies for portal and server, datastore etc.  For the frontend you need to consider if you are public facing or not if you are public facing then you need a public certificate otherwise you can use a CA.      Hope this clears it up.  Regards  Henry 
						
					
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		06-16-2025
	
		
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							 So sometimes you have a corrupt profile or more than 10 000 user accounts in that cases you need to step through the accounts one for one, you can use the code below to get to your user object. Just put it into a try catch if there is something broken 
   
 user_manager = arcgis.gis.UserManager(gis)
user_account='0123456789ABCDEF AND !_esri'
users_count = user_manager.advanced_search(query=user_account, return_count=True)
    for user_num in range(1, users_count + 1):
            user_dict = user_manager.advanced_search(query=user_account, start=user_num, max_users=1)
            print(f"Checking {user_dict['results'][0].username}")
            user = user_dict['results'][0] 
   
 Regards  Henry 
						
					
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		10-30-2024
	
		
		05:58 AM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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							 Hi @RickeyFight, that is correct the StoryMaps will be marked as deprecated and non-functional after the upgrade. I normally just make a backup in word.  Regards  Henry 
						
					
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		08-07-2024
	
		
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							 Hi @DORPAD,  you can check if this file is present C:\Program Files\ArcGIS\Portal\framework\etc\hostname.properties if it is rename it to .old and give portal a restart.    The other possible culprit can be host file entries C:\Windows\System32\drivers\etc\hosts if something like IP IP is in the file.  And the 3rd thing that I would check is for a webcontexturl under https://dns.com/portal/portaladmin/system/properties    Hope it helps  Regards  Henry 
						
					
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		07-23-2024
	
		
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							 Hi @MattSender, for the error 500.19 just run a repair on your asp.net 6 installation this happens when asp.net is installed before IIS.  Regards  Henry 
						
					
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		05-02-2024
	
		
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							 Hi @Tammira, the URL you are looking for has to be specified like this https://dns.com/webadaptor but your system needs to be public facing and needs to have a valid public URL e.g. no .local DNS and a public certificate.  Regards  Henry 
						
					
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		04-16-2024
	
		
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							 Hi @Sunnywaygis, yes, it is the same procedure, one thing I forgot to mention is that if your items don't reflect after the federation, then you will need to go to portaladmin and unfederated and then federate again, this will then resolve any missing items and pull them into portal.  Regards  Henry 
						
					
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		04-07-2024
	
		
		08:26 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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							 Hi @CodyPatterson, looking at your logfile more closely, it looks like you have some database corruption on the table sde.sde_spatial_references. the sde_logfile error is just chatter and can be ignored, it does look like you have different errors now. I would suggest rolling back to a backup that works but that would lead to data loss on your hosted feature services.  You can confirm this by connecting to the datastore database using pgadmin and trying to open this table if you get an error on opening it then it is probably corrupt.  I would spin up your pre upgrade backup on an isolated VM then upgrade that system again and if that succeeds copy over the backup to production if you can afford the data loss on the hosted services.  Regards  Henry    
						
					
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		04-01-2024
	
		
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							 Hi @Sunnywaygis, you need to go to https://dns.com/server/admin/security/config select update and set Authentication tier to GIS_SERVER and then after this you just federate again.            Regards  Henry    
						
					
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		04-01-2024
	
		
		10:57 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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							 HI @GeorgeClark, Scheduled Tasks can be problematic sometimes, please have a look under actions did you specify a start in parameter if this parameter has quotes then remove them, also the scheduled task will execute in No-Guie environment so if you have any screen prints comment them out.  Regards  Henry 
						
					
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		03-26-2024
	
		
		09:19 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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							 Hi @SGTomlins in your script you have level=2 this is a creator type.  Kind Regards  Henry 
						
					
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		03-26-2024
	
		
		09:12 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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							 Hi @Arnaud_Leidgens , unfortunately I don't use FME in my day to day, what I would have done in this situation is to publish a new hosted feature service, and use ArcGIS Online Assistant (esri.com) to rewire the map that is feeding the dashboard, you go into the json look for the itemid and url and replace it with the new service this then pulls through to the dashboard.  Regards  Henry 
						
					
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		03-25-2024
	
		
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							 Hi @GeorgeClark , It looks like you have a file permissions issue what you can try is to run as your bat as the service account that is running the portal for ArcGIS, if this fails then this is probably the issue, make sure that this service account has access to your network share and that this account is the one running in task scheduler.  Regards  Henry    
						
					
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		03-24-2024
	
		
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							 Hi @GIS412,  If you have domain integration, you will not be able to use this in Azure unless if you spin up an AD server in a VM, what I would recommend is that you use SAML for your authentication, here is a link for that, Tutorial: Microsoft Entra SSO integration with ArcGIS Enterprise - Microsoft Entra ID | Microsoft Learn.  Then you mentioned that you will perhaps keep your databases on premise, this has a few pros and cons,    The Latency between Azure and on prem can be quite hi so you will have performance knock on any referenced services that you have in ArcGIS Enterprise.  If you do move your databases to Azure then you have the same problem in reverse because your ArcGIS Desktop users will direct connect to your databases and the latency will be hi a database connection can have up to 200 request per action.  The Recommended approach is to have everything in Azure and for your ArcGIS for Desktop users you will need to spin up a VDI in azure it is an Azure Virtual Desktop, it can be costly if not planned correctly, because it is a pooled service. But the benefit of this approach is that everything is close together so your latency will be low so your performance will be good.   Depending on what you can afford it is usually a good approach to apply something called workload separation, this is where you deploy a server for each workload this will give your servers breathing room because congestion on ArcGIS Server will not impact portal for ArcGIS.  Web Layer      Webserver       ArcGIS Webadaptor        portal For ArcGIS  Applications Layer      ArcGIS Server  Database Layer     ArcGIS Datastore     SQL Servers  I would also suggest that you have a proper plan in place for backups azure only provides hardware redundancy so if you application fails you would need application-level backups like webgisdr for ArcGIS Enterprise or vm snapshots.   Hope it helps.  regards  Henry 
						
					
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		03-24-2024
	
		
		09:48 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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							 Hi @CodyPatterson , I had a similar problem with another application, what resolved it for me was to make a backup of the relational database ArcGIS Data Store utility reference—ArcGIS Enterprise | Documentation for ArcGIS Enterprise then uninstall datastore delete all the datastore files under {drive_letter}:\arcgisdatastore and c:\program files\arcgis\datastore and then reinstall datastore. After that you restore your backup ArcGIS Data Store utility reference—ArcGIS Enterprise | Documentation for ArcGIS Enterprise.  I think something breaks in the RDBMS, and since the backup is just a SQL dump this approach rebuilds it.  If you have any other Datastores please back them up as well.  Hope it helps  Regards  Henry    
						
					
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		03-24-2024
	
		
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