Latest Contributions by NickBlack

‎01-23-2020

Hi Etienne, Thanks for your feedback. Please can you provide more details about your workflow, and the use case for freehand? Regards, Nick

‎01-23-2020

Hi Kathy, Thanks for providing more feedback. As far as offsets go, it may be worth looking at our Eos integration: Laser Offset Guide for Collector: How to Configure Esri & Eos Tools Pro I ask about the Apple pencil because it's possible to detect whether a pencil is connected to the device, so potentially we could provide a more tailored experience in that case (this is one option we are considering). -Nick

‎01-14-2020

Hi Jeremy, Apologies for the late response and thanks for the feedback. We are doing some more design thinking here.Just to clarify - are you deploying the iPad Pro devices with the apple pencil? Regards, Nick

‎01-14-2020

Hi Zach, Apologies for the delayed response and thanks for the feedback. We are doing some more design thinking here. Please can you clarify what devices/stylus type you are using? -Nick

‎01-13-2020

Thanks for clarifying the use case Zorba- it's very helpful. An enhancement suggestion is that once the user has authenticated one layer of a service, all the other layers from that service automatically become visible on the map. This sounds like the desired behavior from a design/UX perspective, so if it's not happening we should fix it! Let me investigate further to see if we can reproduce the issue here. Regards, Nick

‎01-13-2020

Hi Zorba, Sorry to hear that you find the new experience cumbersome. I can offer some insight into why this change was made. In the previous version users would be challenged for credentials for any secure layers when the map was initially opened. For the uninitiated user, this could be confusing since there was no context for why these prompts appear. Certainly if there are multiple secure layers, several prompts appearing one after the other didn't seem like the best user experience. Also, if the user dismissed the credential prompt either intentionally or by mistake, the layer would not be loaded, and there was no mechanism to provide credentials without reloading the map. I would agree there is slightly more friction with the new UX, but we felt that it was balanced out by providing the user more context for what's happening, and also providing a mechanism for users to authenticate on their own terms. One thing to note is that when you authenticate successfully for one layer, any other layers that are secured with the same authentication mechanism and credentials should be automatically loaded, so you shouldn't need to tap through each one and provide the same credentials repeatedly. If that is not happening for you please let us know, or if your scenario is slightly different then it would be great to hear about it. Thanks for getting in touch, Nick

‎04-05-2019

Ethan / Erika, Thanks for the feedback! We realize the change to how feature geometry is set is a divergence from how Classic worked. It's something we were conscious of during the redesign, and extensively usability tested with both existing and new users. Our main motivation was, as Erika states, to provide a way to accurately position points without your finger getting in the way or having to rely on the long press gesture to show a magnifier. On starting a new feature at your GPS location for points, that is something we carried over from Classic and made consistent for lines and polygons. The assumption being you are at the location of the feature you are trying to Collect. It sounds as though we might not be hitting the mark here- and will keep trying to improve this aspect of the app. Would it be possible for you to outline your workflow for digitizing polygons? Is this something you are doing in the field? -Nick

‎10-21-2016

Thanks for the feedback Michael - this was implemented as part of yesterdays Workforce Web 1.1 release Workforce for ArcGIS v1.1 Release (Web) | ArcGIS Blog

‎06-23-2014

Hi Lisa, Thanks for reporting this issue. I can confirm we have identified the problem and it will be fixed in the next update we push to the app store (UC timeframe). The fix means that links will open in Safari- rather than in the app. Regards, Nick

‎06-02-2014

Thanks for the info Kasper, I will let Matthew take it from here. Sorry I couldn't resolve this issue for you. Regards, Nick

‎05-30-2014

Hi Mark, Thanks for your interest. The answer to your question is directly dependent on the maps and data you intend to consume with Explorer. If you can provide more details on your data and service configuration, we should be able to provide some general estimates- but we won't be able to guarantee usage stats. Do you deliver your data through map services or feature services? How many layers would be in the webmap? What geometry types would you be using? And how many features would you typically have per layer? What is the coverage of your data? City, State, National? Regards, Nick

‎05-29-2014

Hi Kasper, We've setup and environment similar to what you describe, but unfortunately we're still unable to reproduce the problem. Is it possible for you to provide a screenshot of your ArcGIS Server Security settings? e.g what you see at the following page:http://[server_name]/arcgis/manager/security.html Also, please could you double check the connectivity between your device and the server in question- try to browse the server endpoint in a browser. Thanks in advance, Nick

‎05-24-2014

No problem- glad we could help!

‎05-23-2014

Hey Rob, We released an update this week that should resolve the issue you reported. Thanks again for bringing it to our attention. Regards, Nick

‎05-22-2014

Hi Michael, You mention that you used to be able to identify parcels by tapping on them. Just to clarify - we are just talking about a webmap with just a basemap and no operational layers? - the ArcGIS app drops a pin on a single tap- and returns an address in a mini-popup. Is this the functionality you are referring to? We have the same functionality in the Explorer app- but you need to use a long-press gesture on the map. A menu will be shown to let you "Drop a Pin"- this is the equivalent functionality- a pin will be dropped and the address will be displayed in a mini-popup. Please let me know if this helps. Thanks in advance, Nick

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Date Last Visited	‎07-12-2022 12:05 PM

My Ideas

Latest Contributions by NickBlack

Re: Collector: Anyone else find moving the map to add features awkward?

Re: Collector: Anyone else find moving the map to add features awkward?

Re: Collector: Anyone else find moving the map to add features awkward?

Re: Collector: Anyone else find moving the map to add features awkward?

Re: Sign-in Interface

Re: Sign-in Interface

Re: Collector: Anyone else find moving the map to add features awkward?

Re: Search Configuration

Re: Issue with URL hyperlink

Re: Can't access secure role based map service

Re: How much cellular data do you go through per iPad?

Re: Can't access secure role based map service

Re: crashing on search

Re: crashing on search

Re: Parcel Identification

Re: Collector: Anyone else find moving the map to ...

Re: Sign-in Interface

Re: Collector: Anyone else find moving the map to ...

Re: Search Configuration

Re: crashing on search