Latest Contributions by NickBlack

Hi Nick, Any news on this matter? Are you able to reproduce the problem? Can I provide you with more details or information on our setup? Best regards, Kasper Hi Kasper Sorry for the delay we're still working on the environment and attempting to reproduce the issue. I'll update the thread once we're in a position to repro. Thanks for your patience. Nick ... View more

Hi Rob, I think there is some confusion here- this won't be fixed in the release product until we push an update. I've informed the customer service rep. We should be pushing an update soon to fix this issue- I will let you know. Thanks, Nick ... View more

Joseph, To clarify- I could open the map I created with Explorer, with the basemap you specified and it looked fine. I still cannot open the map you shared due to permissions - can you double check it is public? Also, did you manage to check the default basemap in the organization - what was the result? Thanks, Nick ... View more

Hi again Rob, I have managed to reproduce the issue and we'll be fixing the bug as soon as we can. Thanks for the feedback on feature searching against numeric fields- I will report this back to the appropriate team. It might also be worth posting something up on http://ideas.esri.com/  where you can submit an idea about a Esri product and the community �??upvotes" the idea. Regards, Nick ... View more

Hey Rob, No problem- happy to help. We're encouraging people to use Explorer in place of the ArcGIS app because of its modern and intuitive user interface. Explorer is the premier app for data discovery, exploration and map use. In the longer term, we do not plan on having any further updates to the ArcGIS app. Explorers future releases will have new capabilities that include support for offline maps, editing features, support for time aware layers, 3D and analysis. I hope that clarifies things a little. Regards, Nick ... View more

Thanks Rob, That's great, thanks for the extra info- I will work on a reproducible case so that we can fix it. I'll keep you posted. Regards, Nick ... View more

Hi Kasper, Thanks for the extra information. We'll do some more investigation on this and see if we can reproduce this scenario. Regards, Nick ... View more

Joseph, Thanks for the extra info. The default basemap is set in the organization settings. Sign in to the AGOL organization as an admin, and click on "My Organization". Above the list of users you will see a button to "Edit Settings". See image: [ATTACH=CONFIG]33664[/ATTACH] You will then see some vertical tabs- click on "Map" and you should see the "Basemap Gallery" and "Default Basemap" sections listed on the right hand side. The default basemap can be selected from the specified basemap gallery group. See image: [ATTACH=CONFIG]33665[/ATTACH] I can't access the map you specified in 1, as it's not shared publicly. However, I did manage to create a map successfully with a basemap using the service you specified in 2. Regards, Nick ... View more

Hi Rob, It certainly sounds like a bug- the app should not be crashing. Thanks for bringing this to our attention. Please could you provide more details on your geolocator service so we can try and reproduce the issue: 1. What is the version of your ArcGIS Server? 2. How is the service configured? 3. Is the service publicly available for us to test it out? Thanks in advance, Nick ... View more

Kasper, We have verified that it is possible to access services using role-based security using Explorer; you should be presented with a credentials dialog when you open the map. What behavior are you seeing? Please could you provide more details on your set-up? What version of server are you running, and could you give more specifics on the role and service in question. Thanks in advance, Nick ... View more

No problem- really glad to hear you got the issue resolved. Regards, Nick ... View more

Hi Kasper, We're sorry to hear you're having a problem with this. Thanks for letting us know. We'll investigate this issue and keep you updated. Thanks, Nick ... View more

Hi Erik, Thanks for your comments. I'm sorry to hear you're having an issue with hyperlinks. From your message, I believe we're talking about hyperlinks launched from popups- can you confirm that is the case? Could you also please provide more information about what the hyperlinks are linking to what type of images are they? It would also be great if you could provide a screenshot of what you are seeing when you try and open the hyperlink, and if there's a map you could share with us that demonstrates the issue that would be brilliant too. Thanks in advance, Nick ... View more

Hi Joseph, We're sorry to hear you're having a problem with Explorer and thanks for reporting it to us. When you first open the app- we try and load the default basemap from your organization. So it's likely to be a problem retrieving the default basemap, or the type of basemap that is the issue. Could you please provide more details about your organizations default basemap? Also, I notice from the screenshot you are using a 3G connection- could you please verify if this also happens over wi-fi? Try killing the app (double tap on the home button and swipe up to kill the app) and reopen the app once you are connected to wi-fi. Thanks again for your help. Nick ... View more

Thanks Kevin! Unfortunately transparency in the legend is not currently supported. We will note this as enhancement for a future release. Regards, Nick ... View more