Address geocoding vs user accounts issue

Discussion created by trilobites on Jun 19, 2014
Latest reply on Jun 20, 2014 by trilobites
Hello all,

I have been trying to geocode a .csv table of addresses, to no avail. My work computer has ArcMap 10.0, but every time I try to geocode addresses in it I get an error message about how the address geocoder is broken (it asks me if I'd like to fix it, but when I click 'yes' I just get another message saying it can't be done). I went elsewhere on site to a computer with 10.2, and when I tried to geocode there it asked me to log into my ESRI online account, gave me the geocoding dialogue box, and then told me that geocoding was not allowed unless I logged into my ESRI online account (which I'd thought I just had, in order to get the dialogue box?) Is anyone else having this issue? Is there a workaround so that I might geocode my addresses at last?

Thankyou all in advance...