Cannot Edit Maps on iOS Mobile App

Discussion created by DevDep on May 16, 2014
Latest reply on May 30, 2014 by edwa8511
Hello everyone!

I am being introduced to ArcGIS Online at my new internship and will be required to use the Collector App in order to map out amenities on our local Greenway.  I have everything setup fine, all my layers made it over from ArcMap into my Group's database which are now editable and viewable while in the Web browser.  When I open the map in the App on my iPhone, it doesn't seem to be working correctly.  The "+" sign at the top of the screen is not there, which ends up not allowing me to add any points to the map; also, the "test points" I placed on the map in the browser do not show up on my mobile device either.

I have checked around and made sure all "Editable" options are activated that would allow or disallow the editing of my map and the layers.  Does anyone know any options to fix this or what could have possibly been done wrong that would cause this problem?