AnsweredAssumed Answered

Sync errors with Collector offline

Question asked by CGerberesriaustralia-com-au-esridist Employee on Mar 18, 2014
Latest reply on Aug 25, 2017 by fsantosneto@nps.gov_nps
Hello fellow Collectors!

I am happy to have downloaded the new version of Collector. I have successfully set up a map for offline editing, downloaded it to my device and collected some features.

Seems to be a bit sticky syncing back though. I have had 2 REST API errors (this is what they appear to be) so far relating to sync'ing the replica.

Both appeared to be a rollbackOnFailure error.

The difference being:

1st error - gave me an 'error synchronizing replica' message that contained the GUID for the feature I was syncing (I only had 1 to sync). Then when I checked the map in browser AGOL, the feature I was syncing was there, so perhaps an error that wasn't actually an error.

2nd error - didn't show me a GUID however I was syncing multiple features. These did not appear in my map in the browser, so a genuine error.

Any ideas here?

Carma Gerber
Esri Australia