AnsweredAssumed Answered

Cannot create base map layer or group layer

Question asked by bs804 on Oct 11, 2012
Latest reply on Sep 13, 2014 by wacole1213
I have not used ArcMap for 2 months and suddenly it behaves strange: When starting a new map from scratch, I cannot add a basemap and I cannot create new (basemap or group) layers. I see the option and can click it and there is not even an error message, its just: nothing happens.
Even when adding a basemap, I see the selection window and can select, for example, OSM. But nothing happens after that, the program doesn't even crash...

Any ideas?
I am using ArcMap 10.0

thanks in advance, I could not find anything like this using search.