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Validate: Failed to Check Layer Extent error in ArcGIS Datastore

Question asked by jaiksingh on Oct 9, 2020

Problem Description:

We are using ArcGIS Enterprise 10.7.1 environment to host web application in our production environment. And from 2-3 months we are getting warnings pertaining to layer extent on production arcgis server encountered daily basis and observed in ArcGIS server log on both datastore nodes. Meanwhile we have observed that the ArcGIS datastore items properties is depicting false status on validation. And we were unable to identify the root Couse and any method leading to change this status in datastore properties.

 

Status:  "datastore.layer.extent.updated": false,

 

System Environment:

We are using ‘Windows server 2016’ Operating System for all servers. ArcGIS Enterprise components details:

  • Portal for ArcGIS 10.7.1 version with 2 nodes HA.
  • ArcGIS Server 10.7.1 version with 2 nodes HA.
  • ArcGIS datastore 10.7.1 version for Active and Standby 2 nodes.

 

We have published multiple hosted feature services and few map services with their own extent on Portal for ArcGIS. And all services data source is coming through ArcGIS Data Store.

 

Is anyone facing similar issue and reached out to some resolution ?

 

Error getting in ArcGIS Server log: (attached)

ArcGIS Data store properties status: (Attached)

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