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Why is the Createusers.bat tool a piece of ****

Question asked by E087607 on Jul 31, 2020
Latest reply on Aug 3, 2020 by JQuinn-esristaff

I am trying to add users through the Createusers.bat tool and it does not work it keeps giving me an error that it cannot read the file, it gets Incorrect Format in line incorrect format in line.   I have tried several ways and it several different ways and it still has not work.   I am putting it in as username@domain|viewer|viewer,   which is the way  I was told and yet it still gives me the same error.   Am I doing something wrong or is this another useless tool that was developed by ESRI