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Can anyone help with installing SSL certificate on Server on AWS (Windows)?

Question asked by aurelies on Jan 20, 2020
Latest reply on Feb 18, 2020 by TNickolai-esristaff

**I am not an IT Person**

We had to do disaster recovery on our arcGIS server and it seems we no longer have the SSL certificate, so none of our services are HTTPS, meaning nothing loads in arcGIS online or websites or anything because everything reverts to https.

 

I need help installing an SSL certificate on my AWS Cloud instance running arcGIS for Server.

We purchased the domain on AWS via route 53.

There's a certificate in the certificate manager, it is issued.

There are elastic load balancer settings - not sure what this does.

There's web adaptor installed.

 

I called ESRI technical support and they said I need a pfx file to change the settings correctly in IIS on my server instance, but I can't find this pfx file or how to export it from AWS.

 

Does anyone know what I am talking about? help would be greatly appreciated!

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