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Why can't a User edit their polygon in a hosted feature layer?

Question asked by jeskill on Nov 8, 2019
Latest reply on Jan 20, 2020 by paco_gis

We have a hosted polygon feature layer on our internal portal site, shared to the organization and to a specific group. The edit settings allow for tracked editing and disconnected editing. Editors should be able to see all features, and add, update, or delete their own features. 


The problem is that no one below Administrator user level can actually update a polygon -- that is -- they can neither reshape nor cut a polygon. According to the Member Roles page in portal, folks with a "User Role" should be able to "edit features in editable layers that are not public, based on the edit options enabled on the layer".  But we're finding that Users can only create polygons, delete polygons, and edit attributes using an online web map application and the Edit Widget. Administrators can reshape and cut polygons using the same tools.


We're at a loss here. Are we doing something wrong, or is this a bug?