AnsweredAssumed Answered

Using Camera under "Work" profile on Android

Question asked by bullab on Oct 3, 2019

Hi,

 

For things to work with our secure web services, Collector is installed under my 'Work' profile on my Android Pixel 3 phone.  When using Collector, I cannot access the Camera to attach photos.  When I click on 'Camera' in collector I get the following message pop-up:

 

"You’re using this app outside of your work profile"

 

With other apps, this same message will pop-up but I am still able to use the camera.  With Collector, there seems to be no access to the Camera.  Is there anything that can be done to get the camera to come up??

 

I also have QuickCollect installed, and don't seem to have any problems using the Camera through that app.

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