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Excel Report failure because of Process Counter

Question asked by agailingesrifrance-fr-esridist Employee on Aug 28, 2019
Latest reply on Feb 18, 2020 by SRajagopalan-esristaff

hi 

The excel report generation fails on my Monitor 10.7.1 with the following message:

 

{"error":true,"message":"Traceback (most recent call last):\r\n  File \"ExcelReport.py\", line 12, in main\r\n  File \"Outputs\\OutputBuilder.py\", line 28, in __init__\r\n  File \"Outputs\\RunMethods.py\", line 60, in RunMain\r\n  File \"Outputs\\RunMethods.py\", line 292, in _RunProcess\r\n  File \"Modules\\Process\\ProcessMemVirtual.py\", line 11, in __init__\r\n  File \"Modules\\Process\\ProcessMemVirtual.py\", line 25, in BuildModule\r\n  File \"Modules\\Process\\ProcessMemVirtual.py\", line 36, in SetModuleData\r\nTypeError: unorderable types: NoneType() >= int()\r\nERROR:root:None\r\nTraceback (most recent call last):\r\n  File \"ExcelReport.py\", line 12, in main\r\n  File \"Outputs\\OutputBuilder.py\", line 28, in __init__\r\n  File \"Outputs\\RunMethods.py\", line 60, in RunMain\r\n  File \"Outputs\\RunMethods.py\", line 292, in _RunProcess\r\n  File \"Modules\\Process\\ProcessMemVirtual.py\", line 11, in __init__\r\n  File \"Modules\\Process\\ProcessMemVirtual.py\", line 25, in BuildModule\r\n  File \"Modules\\Process\\ProcessMemVirtual.py\", line 36, in SetModuleData\r\nTypeError: unorderable types: NoneType() >= int()\r\n"}

 

on windows 2012, monitor 10.7.1, chrome 76

 

from my tests, this is due to the "process" counter : the VirtualGB value is allways empty. 

how can i troubleshoot this?

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