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ArcGIS Pro 2.4 cannot export to any format

Question asked by dastewart on Jul 30, 2019
Latest reply on Jul 31, 2019 by dastewart

I've newly installed ArcGIS Pro 2.4 and created a bunch of layouts from existing MXDs for testing purposes. So far the product is useless to me as the final result of my workflows is always to generate a PDF and Pro has yet to succeed at this. I am using Share -> Layout Export. The output I am getting is a file where every byte in the file is zero. It does the same thing for TIFF and JPEG exports. I'm only trying to export letter-size layouts at 100 dpi. I have 16GB RAM and 50GB free disk space. I'm running Windows 7 Ultimate. Pro is not reporting an errors.

 

Another clue is that when I make a second attempt to export to the same file as an earlier export Pro often complains that it cannot write to the file. However, I have no difficulty deleting the file from the Windows shell, so there does not seem to be another process blocking the file.

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