The theme options have been missing in the Custom Web App Builder. They are only missing in new custom web apps, when I go to edit an older one, the options are there.
Are there any errors presented in the "Web AppBuilder for ArcGIS" console window?
Hi Robert, thanks for asking. No, I am not currently seeing any errors. I am using organization themes but they have not produced a problem before. It is confusing though because the error is only present when building new apps but is not present when opening apps that are even a couple of months old.
Maybe the new AGOL update changed a parameter?
I personally have not seen that issue. Without some error message to go off of, the only advice I can give is to call esri tech support.
Thanks Robert. That is why I posted here, so hopefully someone from ESRI can respond.
Posting on GeoNet is not a support option. You need to call esri tech support.
Thank you for your advice Robert. I know ESRI team members monitor the post and have received responses from them in the past. After all, its a GeoNet community for things like these
Thank you for reaching out! Below are some questions I have for you:
I look forward to your response!
Hi Joe and thank you for your email.
To answer your questions:
The last web app that I built that did not have the issue was on March 12
The issue first appeared on a web app that I built on May 13
Thank you for the response!
I just loaded up Microsoft Edge (build 41.16299.1004.0) and did not have any issues accessing the themes of a new Web AppBuilder in ArcGIS Online. Since you only have access to one browser, something I'd recommend would be to login to ArcGIS Online at home or on a different wifi to see if you notice any difference in functionality.
Is there any way you'd be able to get access to Chrome or Firefox in your work environment?
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