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Portal for ArcGIS upgrade from 10.6.1 to 10.7 failed

Question asked by NicolasGIS on Apr 25, 2019
Latest reply on Feb 14, 2020 by lorenzmeyer77

I faced an error while upgrading from Portal for ArcGIS 10.6.1 to Portal for ArcGIS 10.7.

The following error occurred during the upgrade:

 

 

Digging into the log in C:\arcgisportal\logs\FQDN\portal, I noticed the following error:

 

<Msg time="2019-04-25T10:19:54,94" type="INFO" code="209081" source="Portal Admin" process="3436" thread="1" methodName="" machine="FQDN" user="" elapsed="" requestID="">Postgres DB upgrade response

could not open version file: C:\arcgisportal\db/PG_VERSION

Failure, exiting

.</Msg>

 

As you can noticed, there is a mix of backslash and forwardslash as the file does exist in C:\arcgisportal\db\PG_VERSION but of course C:\arcgisportal\db/PG_VERSION is not a correct path.

 

Operating System details: Windows Server 2016 Standard

 

Any idea ?

 

Thanks

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