ArcGIS Server - multiple ArcSOC.exe processes and server resources

Discussion created by piotrek.gaszewski on Feb 1, 2019
Latest reply on Feb 5, 2019 by randall_williams-esristaff

Hi Experts!

Right now – we have general problem with ArcGIS 10.5 environment. We have about 16 simultaneously working ArcSOC.exe processes which consume all the CPU resources and we think that because of that - the Feature service is not available at all (it does not return any errors – it is just not responding for any request).

We've tried to decrease number of simultaneously running ArcSOC processes using instruction from the following article: https://support.esri.com/en/technical-article/000012639, however because of lack of resources ArcGIS Server Manager web site is not loading or it is throwing timeout exception during logging attempt.

Any help will be appreciated.