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Is Collector blocked from your iTunes "File Sharing"?

Question asked by tpcolson Champion on Aug 14, 2018
Latest reply on Aug 14, 2018 by tpcolson

We are now experiencing a phenomenon on all of our Win10 computers where iTunes file sharing blocks access to all ESRI apps on our fleet of iPads. 

 

Windows 7 still works:

Windows 10, same iPad: 

This effects all of our iPads and all win10 computers. Apple tech support, after countless wasted hours of reinstalling all apple products, alluded to firewall and AV, we confirmed there is nothing blocking iTunes, then alluded to "It's the application vendors problem, we can't help you".....

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