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GeoPoint not working in published survey

Question asked by deleted-user-Y2529Rov7d-k on May 16, 2018
Latest reply on May 30, 2018 by deleted-user-Y2529Rov7d-k

I'm new to Survey123 and just published my first survey to test it out.  However, the GeoPoint feature to gather location info isn't working.  It just shows a blank map that doesn't load (see image below).  Also, it appears that the only default basemaps to choose from are those created by my organization.  Is that how it should be?  Is there another reason the GeoPoint isn't working?

A link to the public survey can be found here: 


I'd appreciate any help that can be provided!  Thanks.