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My Custom templates for the Print widget has an error

Question asked by ksjosh82 on May 10, 2018
Latest reply on May 11, 2018 by ksjosh82

I am attempting to try to use my own template with the print widget.  I don't like how the legend works in the default version and it doesn't appear to be configurable.  I followed the directions and created a new service and I am trying it out in an app that was built with the out of the box solution.  (I have one that uses with the developers solution for custom apps as well).  Anyways, everytime I try to run the widget it says Error. Try again.  When I tried to check the configuration, the service url box has a warning that says the url is not available.  The url I am using is <domain>/arcgis/rest/services/ExportWebMap/GPServer/Export%20Web%20Map which appears to be the correct service url to be put in that box.  I saw some other threads that had similar but different issues getting this to work properly.  I thought I'd also check my logs and found this entry: Instance of the service 'ExportWebMap.GPServer' crashed. Please see if an error report was generated in 'C:\arcgisserver\logs\GIS-SERVER.CACDOMAIN.LOCAL\errorreports'. To send an error report to Esri, compose an e-mail to ArcGISErrorReport@esri.com and attach the error report file.  

I will do as suggested and send that email.  

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