AnsweredAssumed Answered

Problem with Export to CSV from web map app.

Question asked by ValerieJ on Apr 18, 2018
Latest reply on Nov 7, 2018 by shital

I have two web map apps that let a user select features on the map, view the selected features in the attribute table, and export the selected features to a CSV file.  These apps were created in the Web App Builder and have been working fine for over a year without any problems.


Today (April 18, 2018) a user reported that they no longer are being prompted to save the CSV file.  They view the attribute table, can see all the info they want to export, click the Options dropdown, choose "Export to CSV", the window saying "Export to CSV" appears, but that's where it stops.  A prompt to save the file doesn't appear.  And it's not hiding behind any open windows.


Tried the web apps on multiple computers, in Chrome and IE.  Also had an external user try it and they had the same problem.  The app uses ArcGIS Server 10.2.2 map services.  Software hasn't been updated.  The data hasn't been changed recently (not edited, not updated, service hasn't been republished).  Data draws fine in the web map and info shows up in the attribute table.  It's just the Saving to a CSV file part that never happens.


Is anyone else experiencing this problem?