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Error: Failed to initialize distributed compute platform

Question asked by sgalindoesri-co-esridist Employee on Apr 13, 2018
Latest reply on Apr 18, 2018 by sgalindoesri-co-esridist

I have set up 3 machines with as my Spatiotemporal datastore.

 

I get this message whenever I try to run any Geoanalytics function in my portal (either from the browser or ArcGIS Pro): "Error: Failed to initialize distributed compute platform"

 

Checking the logs at [c:\arcgisdatastore\<machinename.domain>\server] in every datastore machine, it says they are unreachable:

<Msg time="2018-04-13T10:54:48,382" type="WARNING"
code="111038" source="Data Store" process="2328" thread="1" methodName=""
machine="MTGIS01.EASTUS.CLOUDAPP.AZURE.COM" user="" elapsed="">
The following spatiotemporal data store machines are not reachable: {0}   
ELS_MASTER_NODE_UNREACHABLE=Cannot connect to the spatiotemporal datastore.
Not enough eligible machines are available.
Check network configuration and status of machines in spatiotemporal big data store.
["mtgis03.eastus.cloudapp.azure.com","mtgis02.eastus.cloudapp.azure.com"]</Msg>

 

Even though, they seem to be up and running:

 

- Executing the command "describedatastore":

 

- Validating every datastore from arcgis server admin:

- Browsing through 9220 to every datastore machine:

 

I've imported and set up the same SSL certificate used by IIS web adaptor in every machine.

 

What am I missing?

 

Thanks in advance for your help!

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