Error: Failed to initialize distributed compute platform
I have set up 3 machines with as my Spatiotemporal datastore.
I get this message whenever I try to run any Geoanalytics function in my portal (either from the browser or ArcGIS Pro): "Error: Failed to initialize distributed compute platform"
Checking the logs at
<Msg time="2018-04-13T10:54:48,382" type="WARNING"
code="111038" source="Data Store" process="2328" thread="1" methodName=""
machine="MTGIS01.EASTUS.CLOUDAPP.AZURE.COM" user="" elapsed="">
The following spatiotemporal data store machines are not reachable: {0}
ELS_MASTER_NODE_UNREACHABLE=Cannot connect to the spatiotemporal datastore.
Not enough eligible machines are available.
Check network configuration and status of machines in spatiotemporal big data store.
["mtgis03.eastus.cloudapp.azure.com","mtgis02.eastus.cloudapp.azure.com"]</Msg>
Even though, they seem to be up and running:
- Executing the command "describedatastore":
- Validating every datastore from arcgis server admin:
- Browsing through 9220 to every datastore machine:
I've imported and set up the same SSL certificate used by IIS web adaptor in every machine.
What am I missing?
Thanks in advance for your help!
Just heard back from the data store team. If the restart doesn't work can you try:
Checking this file: C:\ArcGIS\DataStore\framework\etc\hostidentifier.properties
The last line on that file should NOT be commented out:
preferredidentifier=ip
If it is commented, complete the following steps:
- Unregister BDS from sever
- Stop data store services on all 3 machines
- Delete the data-directory (c:\arcgisdatastore)
- Edit the above mentioned property file on all 3 machines. Uncomment the property (Remove the “#” sign and save the file).
- Start data store service and reconfigure all the machines.
Let me know how that goes 
Sarah
