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Script Tool - Works on desktop but not on citrix

Question asked by cwholmes on Mar 23, 2018
Latest reply on Apr 3, 2018 by cwholmes

I have a small script tool that works fine in desktop version of arcmap but when I try to run it from the catalog tab in the citrix version of arcmap I get the following error:

I found the following link related to the error 000824:


Adding the arcpy.CheckOutExtension makes no difference to the error.

Here is the code for the script:

import arcpy

locno = arcpy.GetParameterAsText(0)
year = locno[3:7]
inFc = "//work/work/plan/luam/1p2007/" + year + "/" + locno + "/data_for_item.gdb|data/proposed_LOC_polygon"
outFc = "//work/work/plan/luam/1p2007/" + year + "/" + locno + "/data_for_item.gdb|data/site_location"
arcpy.AddMessage('in: ' + inFc)
arcpy.AddMessage('out: ' + outFc)


I wonder if it could have anything to do with the licensing level that I may have for arcmap citrix? I'm just taking a guess on this based on the "The tool is not licensed" comment.


Any thoughts appreciated.