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Error Loading Package Conents

Question asked by SMEWilson on Mar 6, 2018
Latest reply on Mar 7, 2018 by SMEWilson

Hello,

 

I am new to ArcGIS. I have ArcGIS 10.6 installed on my machine. I am trying to load a default basemap but receive an Error: "Error reading package contents."

 

I think it may have something to do with the file pathways? I have connectivity to ArcGIS online. Does anyone know how to fix this error?

 

Thank you,

 

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