AnsweredAssumed Answered

Explorer Crashes on iOS When Using Locator

Question asked by mmorisette on Feb 20, 2018
Latest reply on May 8, 2018 by evansa

Hi

 

Our field workers are using the Explorer app to view some of our maps while in the field.

 

It appears that the app updated to version 18.1 on iOS sometime last week.  Ever since then the app has been crashing as soon as the user taps the Geolocator "magnifying glass" tool.  Sometimes it will work once or twice, then persistently crash the app thereafter.  We have verified this issue on other iOS devices.  The locator tool seems to work fine on Explorer for Android.

 

Has anybody else been experiencing this and know of a workaround.  How would we go about submitting a bug report to Esri (or check if one has already been submitted)?

 

Thanks

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