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Issues publishing a map service from ArcMap 10.3

Question asked by ckurtz74 on Sep 1, 2017
Latest reply on Sep 1, 2017 by ckurtz74

I am trying to publish a shapefile as a map service using ArcMap 10.3 to ArcPortal. I keep getting this error- "Error 001369: Failed to create map service. Packaging succeeded but publishing failed".  I have re-tried it several times but I still cannot get it to publish. I have researched the error 001369 and it tells me about a Samba issue or a 

Windows file‑locking feature. My first questions is how do I know which one is the issue and my second question is how do I fix them?


Thanks, Cheryl


Enterprise GIS ArcGIS Enterprise