How to use TPK on Inbox map?

[LarryWiebe]

I am trying to get the TPK I have loaded on my ios device to show up on the Inbox map view.  Is there some configuration to do this?

[JamesTedrick]

Hi Larry,

Currently the Inbox map doesn't support tile packages.  I've added your request to the enhancement issue we have on this topic.

[BrittneyGibbons1]

Hi James,

Any idea when this feature might be incorporated? We really like the Inbox feature but have a project that requires offline data collection. Not being able to access any map at all or even zoom in on the points in the Inbox is really limiting our workflow.

Thanks very much,

Brittney

[JamesTedrick]

Hi Brittany,

I don't have a specific timeline to address this issue.

[LarryWiebe]

Hi James,  is there a way to set the default zoom of the inbox map.  This would ease the issue a bit...

Thanks,

Larry

[heatherdaw]

This Blog lists the Inbox offline map BUG-000109967 as fixed: https://www.esri.com/arcgis-blog/products/apps/field-mobility/whats-new-in-survey123-for-arcgis-apri...

However, I have an offline map which shows up in Collect but not in the Inbox, even though I have the most recent version of Survey123 installed on my Android device.

The tpk is not stored in the default Survey123 map location, but I do have the Map Library pointing to tpk's location in the ArcGIS _Collector/offline_data/basemap folder of my device.

Suggestions?

[Anonymous User]

Hi Heather,

Have you tried following the Prepare basemaps for offline use documentation to get your offline tpk files to work correctly in the current release of the app.

You may also be interested to know that we have improved support for offline map packages and also online basemaps in the 3.6 beta builds that were made available via EAC today. You can find the announcement on EAC here and more information in the Enhanced map support documentation for 3.6 beta.

Hope this helps.

Phil.