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"arcgis online null is not an object" - Error when making reports on CPR solution

Question asked by GHobgood on Aug 9, 2017
Latest reply on Jan 11, 2018 by AMuise-esristaff

The full error 

"arcgis online null is not an object (evaluating 'this.feature Graphic Layer.clear')"

 

We are getting this on our phones when trying to place anonymous reports (no log in required) on our Citizen Problem Reporter. All of our layers are stock, straight out of the solutions deployment, aside from symbology being change to notate the problem status in the Issues web-map.  This error was happening prior to that change as well though. 

Where should I be looking to fix this error, and what exactly does it mean?

Also, when changing to this type symbology, it doesn't allow us to change the <null> value to be not allowed, nor a way to default to the report to be "submitted". Any way of changing that within Pro or AGOL?

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