AnsweredAssumed Answered

Assign Task to a Group of Workers

Question asked by michael.gilbrook_HDR on Jul 14, 2017
Latest reply on Oct 8, 2018 by sjosttim

I haven't started using Workforce yet, but I can't find the answer to my question in the available documentation. The typical use case for Workforce appears to involve sending an assignment to a particular worker. We'd like to make assignments (tasks) available to a group of workers, and allow the first available worker to accept the task. Is this an option within the Workforce app? Or would this require customization via the API? Thanks!

 

Michael

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