AnsweredAssumed Answered

Assign Task to a Group of Workers

Question asked by michael.gilbrook_HDR on Jul 14, 2017
Latest reply on Oct 8, 2018 by sjosttim

I haven't started using Workforce yet, but I can't find the answer to my question in the available documentation. The typical use case for Workforce appears to involve sending an assignment to a particular worker. We'd like to make assignments (tasks) available to a group of workers, and allow the first available worker to accept the task. Is this an option within the Workforce app? Or would this require customization via the API? Thanks!