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Has anyone had an issue trying to sign-in to Survey123 Connect with their organizational account but the app states a public account is not supported?

Question asked by on Jan 6, 2017
Latest reply on Jan 7, 2017 by jrflannery

I work for a transportation department and had no issues with signing in with either of my organizational accounts when using survery123 connect 1.8, however, now it appears the application isn't recognizing my organizational account. It will give the red lettered notification that ArcGIS public account is not supported. I've read about certain issues with proxy settings, but I don't believe our IT has altered the schemes since the last time I've used the application. Any thoughts or tips to try? Much Appreciated