AnsweredAssumed Answered

Pop-ups do not work in web app, work in web map

Question asked by faithsham on Nov 15, 2016
Latest reply on Apr 20, 2017 by JQuinn-esristaff

I have been troubleshooting a web application. The issue I’m running into is: the popups are not working on the web application.

The pop ups work fine in the web map attached to the application. They also only work in the web application after you use either the query tool or the measure tool. 

I have tried various remove pop-up/enable pop-up scenarios, saving and editing the app and web map, reconfiguring the pop ups for each layer. Nothing seems to be working. I have also used ago-assistant to look at the sources of the data that the web map is pointing to and everything seems fine. 

Just wondering if you have any recommendations on where I should go from here. I have also cleaned up the folder and deleted all files that were not linked to the app or map.

*I am using Portal for ArcGIS