AnsweredAssumed Answered

Smart Form Problems with iOS?

Question asked by michael.meister on May 23, 2016
Latest reply on Jun 13, 2016 by michael.meister

I am using Survey 1,2,3 to take assessment and inventory data for a state wide trail system. I am relying heavily on the smart form capabilities from the XSL format. In the form the respondent has some basic information they have to fill out (name of the park, name of the trail, etc.) and then after that they have 4 options of measurement types to choose from. Depending on which one is selected, they will be shown a different set of questions. My issue is that when they select one of the four, but then for whatever reason need to change their answer even before answering any other questions that follow, the question field does not display correctly. It will begin showing questions relating to the old response they had previously selected mixed with the new questions from the current response. Or in some cases it will not show the questions correctly and they are not able to be answered at all. This only seems to happen on iOS devices and not android.

 

The only solution I have found for this is to exit the survey and start over, being very careful to select the correct response the first time, so that you do not have to start the survey over again.

 

Any advice would be much appreciated.

 

Thanks,

Michael Meister

Tennessee State Parks

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