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Having problems with new ArcGIS install - processor limitations?

Question asked by mikebarnes on Jul 19, 2015
Latest reply on Jul 22, 2015 by mikebarnes

Hi everyone,

 

I'm just trying to get ArcGIS installed on my laptop as I'll be using it a lot in the next few months for a uni project.

My laptop is quite old, but does meet the listed minimum requirements for the software. I have run the System Requirements Lab Analysis test and it passed with no worries. However, when I try to run the installation package I get an error message saying "This installation package is not supported by this processor type. Contact your product vendor".

 

I've attached a screen shot of the results of the test.

 

Does anyone have any suggestions of how to get this working?

Thanks in advance!

- Mike

SRLAArcGIS.png

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