AnsweredAssumed Answered

How often do you get answers on Geonet?

Question asked by NKumar-esristaff Employee on Apr 13, 2015
Latest reply on Apr 15, 2015 by blake.terhune

I am trying to collect this information for a potential enhancement of Geonet so please answer these questions.

 

1. How often do you log questions on Geonet on monthly basis?

(1-10 or > 10.)

 

2. If you are on maintenance how often do you contact esri technical support for unanswered questions on Geonet?

(often, sometimes, rarely)

 

3. How many days you would like to wait before contacting technical support?

 

4. If you rarely contact technical support for unanswered questions on Geonet, any particular reason?

 

5. Would you like esri technical support staff contact you for your unanswered questions?

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