Latest Contributions by AdrianMarsden

Hi After hitting issues detailed here (https://community.esri.com/message/874318-collector-classic-and-current-timeout-issue-on-download ) I've managed to sideload the basemaps onto the iPad (using the newer version of course)  but I can't change the default map of my published map, so when I go into the Download screens it is going back to trying to download from the server (which is failing)  - so, how do I tell Collector I only want to download the feature data? I've added this as a new question as I think it can be viewed in isolation from the other one, as even if I could download in the normal way I would want this ability Cheers ACM ... View more

OK - after a few years without working with Collector, we've had a new need - so I'm having to recall how to set it all up again Initially on Classic but now on the current version The sync fails with Timeout message.  However small an area is selected. Nothing in the server logs Lots of lines in the IIS log like 2019-08-28 09:25:32 10.100.200.73 POST /arcgis/rest/services/BaseMap/MapServer/exportTiles/jobs/jebd763605bde467ab2c1884ed398432c_et token=CAwn6mbR81poeh_gY6Imo7d3aN_vQ4YGauHigm_SBQa54HPnh 443 - 34.234.176.30 ArcGISRuntime-iOS/10.3.0+(iOS+12.3.1;+iPad4,2)+arcgis-collector/19.0.2+(26354975-2DEE-44DC-81B1-11E5A36760F9) http://www.arcgis.com 200 0 0 155 2019-08-28 09:25:32 10.100.200.73 POST /arcgis/rest/services/BaseMap/MapServer/exportTiles/jobs/jebd763605bde467ab2c1884ed398432c_et/results/out_service_url token=CAwn6mbR81poeh_gY6Imo7d3aN_vQ4YGauHigm_SBQa54HPnh 443 - 34.234.176.30 ArcGISRuntime-iOS/10.3.0+(iOS+12.3.1;+iPad4,2)+arcgis-collector/19.0.2+(26354975-2DEE-44DC-81B1-11E5A36760F9) http://www.arcgis.com 200 0 0 111 So the request is getting through to the server. Server is 10.6.1 on a DMZ server that is pulling data from out LAN SQL servers. A layers.tpk file is created in the server output folder that matches the requested area. It looks like this tpk file isn't then being sent to the device. Using the current version with logging on I get the final line in the log - 28/08/2019, 15:09 [FB892B7B-AFFF-4AB4-9629-1B48C85D0772] - job failed 28/08/2019, 15:09 [FB892B7B-AFFF-4AB4-9629-1B48C85D0772] - Error downloading map: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x281327660 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <F5A70B7C-F225-445F-92F3-3BF420C90712>.<1269>, _NSURLErrorRelatedURLSessionTaskErrorKey=(     "LocalDataTask <F5A70B7C-F225-445F-92F3-3BF420C90712>.<1269>" ), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=https://maps.xxxx/arcgis/rest/directories/arcgisoutput/BaseMap2019_MapServer/_agsLMapCacheLC8FE?f=json, NSErrorFailingURLKey=https://maps.xxxx/arcgis/rest/directories/arcgisoutput/BaseMap2019_MapServer/_agsLMapCacheLC8FE?f=json, _kCFStreamErrorDomainKey=4} 28/08/2019, 15:09 [FB892B7B-AFFF-4AB4-9629-1B48C85D0772] - job failed Any ideas? Cheers ACM EDIT: A direct REST request for the tiles also works without any issue.   ... View more