Latest Contributions by FraserHand

Hi There, I've just reinstalled the latest build of AppStudio for ArcGIS (desktop) and I keep getting this error message when attempting to build an app based on the Map Viewer Template using the cloud service: No /home/appfactory/BuildOutput/prod/android/..../Intermediate/android/buildLog.txt present I can build a Map Story Template app ok and I can also build one of the starter apps ok. I have tried with both vanilla settings and customised settings. No dice. Any ideas? Thanks, F ... View more

Hi there, I have a map in WMX which contains data from 3 distinct geodbs. These 3 connections are registered with WMX. The Job has 1 workspace associated with it- the one that contains the FCs that the user will be editing. When the map opens from the Launch ArcMap step, all the data sources are correct, the WMX dialog opens and it runs it's map preparation tasks. Once these complete - the FCs in the workspace that is associated with the job are OK (ones for edit) - all the rest are broken (reference data). Even though the connections were a) correct to begin with and b) registered with WMX. Does this imply that WMX will only work correctly with maps that have data in 1 workspace? If the job has no workspace set then the map opens ok with no broken datasources but then we can't set a parent version. Thanks, Fraser ... View more

HI There, I'm seeing 2 errors in my server logs the first repeats on a service for a length of time, then clears, then starts on a new service, the other is just cryptic!   The first is: "Missing parameter: searchText" - occurs multiple times in the logs on multiple services The second is only the lines of "Unable to process request: Unmatched closing ")" near index n  or   Unable to process request. Dangling meta character   etc etc   See attached screens.   Has anyone seen these before and can shed light on the cause?   Many thanks, Fraser   NOTE: The missing parameter error is based on the Find operation - why would anything be hammering the Find endpoint?   Thanks, Fraser   Message was edited by: Fraser Hand ... View more

Hi Community, I have this question. In a 10.2.1 server site with a default cluster and 2 machines with 2 Web Adaptors (being load balanced) we are seeing one GIS server being strapped at 100% CPU while the second runs at about 10% CPU. My question is how the server architecture handles spreading the load. It was my understanding that the site is an architecture of peers and that the process of request handling was this: The web adaptors send requests to each machine in the site / cluster in the order that it knows about them. If gis server 1 (or the one receiving the request) is busy the request goes back to web adapter then down to gis server 2. If both are busy then the request cues at gis server1. What we are seeing though is that during load testing gis server 1 is maxing out at 100% cpu and the second server is sitting at about 15%. This is for requests to the same map service. So the expectation would be that each machine would have similar load? It seems that the WAs are sending more requests to the first node than the other. Am I missing a piece of the algorithm puzzle? Also is there any configuration available on the WAs to say how much load a server must have before it will accept a request - also can we do this at the server peer level? Thanks, Fraser ... View more

Hi, I'm running v10 and have a python script which accesses a map doc and does the usual: df = arcpy.mapping.ListDataFrames(mxd)[0] The script runs in 3 places my desktop UAT server as a GP tool PROD server as a GP tool The same MXD and file geodb is used on all three environments and is local access. The call takes sub second on my desktop, about 4 secs on the UAT server and up to 14 secs on the PROD server. The UAT server is a single box with SOM / SOC while in Prod the SOM and SOCs are split (2x SOC machines). The SOCs both have local copies of the data and maps. So same script, same map and same data all have different run times to access the data frame. The question is has anyone seen this and why would there be such a difference? Thanks, Fraser ... View more

Hi, We are running 10.2.1 Server on Windows 2012 Server Standard with a default cluster of 2 machines. The machine is heavily spec'd with 8 cores and 48GB of RAM. What we are seeing is this - The machine sits at about 14GB RAM with just the map services spun up. Once we start a caching job, the memory usage climbs and climbs until the cache process crashes and server starts kakking itself with out of resource errors. If we stop server, we see all the AGS processes disappear i.e. ArcGISServer.exe all the ArcSocs and the javaw processes but the memory usage however is not released - and using RAMMAP we see that all the memory is in the non-pooled page area. The memory isn't released until we do a reboot of the server. This thread https://community.esri.com/message/92324?sr=search&searchId=c75d4ec4-f7bf-4502-8aac-265b00bfceeb&searchIndex=3#92324  describes a similar issue and this thread https://community.esri.com/message/281228?sr=search&searchId=c75d4ec4-f7bf-4502-8aac-265b00bfceeb&searchIndex=10#281228 talks about something similar, and possible relation to VMWare management software settings. To quote from the thread: "Turns out it wasn't an ArcGIS Server issue, but a setting that needed to be changed in our VM software after increasing the amount of RAM." "We use VMWare, and from what my server guy can remember, it was the configuration manager software that was causing the problem." So if anyone has done similar and knows what settings to tweak that would be grand. We are running on VMWare 5.1. Many thanks, Fraser ... View more