Latest Contributions by FraserHand

‎11-22-2022

Morning, Sorry the tab is ProcessVirtualMem The machine has 32GB phys and a 32GB paging file - for a 7 day report this is what Monitor reports: FraserHand_0-1669141627204.png The same data on the ProcessPhysicalMem tab looks quite different - for the same process FraserHand_1-1669141694482.png So I'm trying to work out how a process is using 1183GB of virtual mem on the 95% or 3780 for max. Thanks EDIT - I think I know whats going on - looking at the process on the server there are multiple processes running so it must be summing the usage up for all of them and reporting on that value - which makes sense. Thanks for the reply

‎11-21-2022

Hi there, Just wondering if someone could help me interpret some stats on a report. The server in question has 64GB Virtual - 32GB phys and 32GB page file. When running an excel report for 7 days I see stats like this for a process Total Virtual(Gb)UsedVirtual(Gb)P95UsedVirtual(Gb)MaxMin(%)Avg(%)p5(%)p95(%)Max(%)Uptime(%) 64 987.43 2343.02 332.59 638.06 333.86 1542.86 3660.97 100 and I'm having a hard time interpreting what its telling me - I understand that 95% of the values are under 1542GB but I'm not clicking as to where that figure is coming from and how it relates back to the process in question. Has it used that much virtual mem over the 7 days? Is it an issue with the report? Thanks Fraser

‎11-17-2022

To follow up Scott's reply https://trust.arcgis.com/en/customer-documents/ArcGIS%20Enterprise%20Web%20Application%20Filter%20Rules.pdf You need to login via your ArcGIS Online organisational account as Scott said

‎10-17-2022

Hi All, Just a comment on the supplied script. I recently did something similar. In order to not be affected by file naming conventions I took the approach of getting the created date from the file itself. you can do this by using os.stat, getting the result then getting the st_ctime. You can then use it to test how old the file is. Something like for f in Path(self._shelve['backupdir']).glob('*.webgissite'): result = os.stat(str(f)) some_date = datetime.datetime.utcfromtimestamp(result.st_ctime) if (datetime.datetime.now()-some_date).days > 30: etc etc Thanks!

‎10-11-2022

@SamButler2

‎10-11-2022

Thanks - I'll have a look at our settings. We changed the timeout on tomcat in our deployment from 60 secs to 180 secs and we saw the response change from a 502 to 504 so it indicated it was something with portal - but I will check our app gw settings. Thanks

‎10-10-2022

Morning, If you open dev tools in you browser (F12) and hit your portal and watch the requests go through when you see a 502 response you can check the Time column. Our 502s were almost always on 60 secs. We haven't used Cloud Builder as we have a dedicated Azure deployment pattern and cloud builder doesn't fit that. If you have access to the Azure portal you can create a public IP and App gateway via that in a new region and use the same settings from your existing app gw, then update your DNS (if you are using custom DNS). ArcGIS is mostly concerned about the WebContextUrl setting and that the X-Forwarded-Host header has been set so check those. Also review the web adaptor settings that cloud builder creates. If it doesn't work you still have the existing app gw to rewire. You may be a little constrained via your SLAs as it would require a bit of an outage, ad you'll need some Azure skills for deploying an App GW manually. Thanks

‎10-06-2022

Hi there, We had a very similar issue with 502 being returned from portal. Is your 502 at around 60 secs from the request? This is the timeout on tomcat and we saw portal calling the sharing API multiple times in the Catalina logs before returning a 502. We mostly saw it in the sign in redirect. We also logged a call with Esri and got the response that app gw isn't supported. Can I ask what region you deployed to? We deployed everything in West US, and as a workaround we deployed a new app gw to East US with the GIS remaining in West US and everything worked as expected. We are still trying to track it down. If you connect then I'll let you know if we find a solution.

‎09-28-2022

Hi, there is a workflow for patching HA deployments, as ideally you don't want a whole bunch of failovers. The process is described here if you haven't seen it. https://enterprise.arcgis.com/en/portal/latest/administer/windows/apply-patches-and-updates-to-highly-available-components.htm If you still wanted to do it automatically then I would wrap it all up in a powershell script and use remoting to do the patching. That way you could patch secondary first, stop the service, patch primary and restart the secondary service for portal and datastore assuming you are ok for downtime during the patching window and just schedule the PS1 script. Just be aware you have to tweak the execution policy when scheduling PS1 scripts via scheduled tasks. With server it doesn't matter, you can just stagger the scheduled tasks (separate days) to run the patch utility as there isn't any failover. I've also seen the ha_failover file get tweaked for patching so portal doesn't failover over while the primary patches.

‎09-27-2022

Hey there, What version are you on? There is a patch utility BAT file in the /tools/patchnotification directory in the Enterprise install that you can call via a scheduled task. I've set this up on servers to run on the last day of each month in the past. I usually wrap in a powershell script so I can dump out the log and email to make sure everything was successful. You can do it via Python as well if you're a Python person.

‎09-22-2022

Hi, For 10.8.1 your only option is to install the Map Viewer Beta as a separate install AFAIK. Just remember to remove it prior to your upgrade. I just went through the 10.8.1 -> 10.9.1 upgrade process. Cheers

‎09-22-2022

Hi Thomas, The new map viewer is included with 10.9.1+ so when you upgrade you uninstall the Map Viewer Beta first, upgrade, then you can set the map viewer a the default viewer in the portal settings. The beta version is the only one available for 10.8.1 - the released version is in 10.9.1+. FraserHand_0-1663879585318.png Cheers Fraser

‎08-17-2022

Thanks @JonathanQuinn. We changed the temp var for our service user (we hit the space issue on backups as well), but it would be good to have consistency across the enterprise stack on how the software directories work and where temp content is written to.

‎08-17-2022

Hi - Just as a FYI to this topic - we implemented multichannel on our SMB with less than positive results - ArcGIS Server became quite unstable and we ended up rolling the change back.

‎08-11-2022

Hi @JonathanQuinn - are we able to control this setting via the admin API like the temp dir in portal? Is this a setting that could be added? Thanks Fraser

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My Ideas

Latest Contributions by FraserHand

Re: Excel Report ProcessVirtualMem tab

Excel Report ProcessVirtualMem tab

Re: Azure Application Gateway & WAF Rules need to configure for Multi machine ArcGIS Enterprise Deployment without Cloud Builder

Re: Automate ArcGIS Enterprise Backup

Re: 502 Bad Gateway error appears intermittently ArcGIS Enterprise by Cloud Builder Azure

Re: 502 Bad Gateway error appears intermittently ArcGIS Enterprise by Cloud Builder Azure

Re: 502 Bad Gateway error appears intermittently ArcGIS Enterprise by Cloud Builder Azure

Re: 502 Bad Gateway error appears intermittently ArcGIS Enterprise by Cloud Builder Azure

Re: How to automate ArcGIS Enterprise updates and patches in HA environment

Re: How to automate ArcGIS Enterprise updates and patches in HA environment

Re: Is It Possible to Install New Map Viewer for ArcGIS Portal 10.8.1?

Re: Is It Possible to Install New Map Viewer for ArcGIS Portal 10.8.1?

Re: Why is the webgisdr utility complaining of space when there is more than 60% free space on the specified storage device?

Re: ArcGIS Server and Azure File Share SMB Multichannel

Re: Why is the webgisdr utility complaining of space when there is more than 60% free space on the specified storage device?

Re: WEBGISDR not functioning @12.0 with cloud obje...

Migrating 12.0 local dirs to cloud native in Azure

Re: How to get storage credit usage by Group in AG...

Adding attachments in Map Viewer during feature cr...

Re: Log file under web adapter