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Hi Reese, I've set up IIS with ARR 3.0 and Url Rewrite and have a simple rule to rewrite traffic from 443 to 30443 - have you got a sample / example IIS rewrite rule I could compare with to check I haven't missed any config? Thanks
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02-19-2023
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Hi There, I'm working through ArcGIS Monitor 2023 and have some questions around a few things I've seen. Is there a way to add more host processes - like java and javaw as an example - I can see the GIS services and powershell. postgres etc but not java. Can this be added in easily? As I mentioned on a previous post my monitor has 854 services - so there is always something alerting - is there any best practices for configuring for larger sites? To filter out some of the noise? Is the http counter coming in the future to alert on general Urls? Its looking really good so far - just a bit of a swing in thinking for the new layout etc. @AndrewSakowicz @DerekLaw
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02-19-2023
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@AndrewSakowicz thanks for the link - I'll check it out now - much appreciated
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02-19-2023
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Hi, Is there any way to customise collections homepages? I have some collections that group services only and the home pages don't show any metrics (as there is no hosts, GIS servers etc). Thanks Fraser @DerekLaw
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02-16-2023
06:56 PM
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Hi there, Just installed ArcGIS Monitor 2023 and I'm going through the process of configuring. So far I have a couple of questions. Services all get picked up when you add a GIS Server - can you Mass apply labels to them so you can split them into various collections. I've found the filter - is that the way to add to specific collections (I'll play with that) Not sure if this is the right workflow or not - but is there a way to disable observers for services that you're not interested in monitoring (say like static cached services) - or is it best practice to leave them all in. Reason I ask is that I've got 800 odd services across 6 GIS servers and there is too much information and something is almost always alerting. We just want to focus on our core services. This has come up a few times but is there an equivalent to the Excel Report currently or is this coming - this was one of the best features of 10.8.1 Thanks! EDIT: So I worked out you can do filtering based on the type and an internal address containing a string so I don't need to use labels (and new services get added without the need to apply labels - which is better). 😉 @DerekLaw
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02-16-2023
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Hi There, I'm trying to use the AWS Cloud Builder 11 with an account with mfa. Using MFA you need to generate a session token described here https://aws.amazon.com/premiumsupport/knowledge-center/authenticate-mfa-cli/ I've added to my credentials / profile but CB doesn't log in - it doesn't look like it's passing the session token to AWS. It does work via aws cli Note the credentials file looks like [eagletemp] aws_access_key_id = xxxxxxxx aws_secret_access_key = xxxxxxxxx aws_session_token = xxxxxxxxxxxx Anyone hit this? Thanks Fraser
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01-25-2023
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Morning, Sorry the tab is ProcessVirtualMem The machine has 32GB phys and a 32GB paging file - for a 7 day report this is what Monitor reports: The same data on the ProcessPhysicalMem tab looks quite different - for the same process So I'm trying to work out how a process is using 1183GB of virtual mem on the 95% or 3780 for max. Thanks EDIT - I think I know whats going on - looking at the process on the server there are multiple processes running so it must be summing the usage up for all of them and reporting on that value - which makes sense. Thanks for the reply
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11-22-2022
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Hi there, Just wondering if someone could help me interpret some stats on a report. The server in question has 64GB Virtual - 32GB phys and 32GB page file. When running an excel report for 7 days I see stats like this for a process Total Virtual(Gb)UsedVirtual(Gb)P95UsedVirtual(Gb)MaxMin(%)Avg(%)p5(%)p95(%)Max(%)Uptime(%) 64 987.43 2343.02 332.59 638.06 333.86 1542.86 3660.97 100 and I'm having a hard time interpreting what its telling me - I understand that 95% of the values are under 1542GB but I'm not clicking as to where that figure is coming from and how it relates back to the process in question. Has it used that much virtual mem over the 7 days? Is it an issue with the report? Thanks Fraser
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11-21-2022
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To follow up Scott's reply https://trust.arcgis.com/en/customer-documents/ArcGIS%20Enterprise%20Web%20Application%20Filter%20Rules.pdf You need to login via your ArcGIS Online organisational account as Scott said
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11-17-2022
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Hi All, Just a comment on the supplied script. I recently did something similar. In order to not be affected by file naming conventions I took the approach of getting the created date from the file itself. you can do this by using os.stat, getting the result then getting the st_ctime. You can then use it to test how old the file is. Something like for f in Path(self._shelve['backupdir']).glob('*.webgissite'): result = os.stat(str(f)) some_date = datetime.datetime.utcfromtimestamp(result.st_ctime) if (datetime.datetime.now()-some_date).days > 30: etc etc Thanks!
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10-17-2022
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Thanks - I'll have a look at our settings. We changed the timeout on tomcat in our deployment from 60 secs to 180 secs and we saw the response change from a 502 to 504 so it indicated it was something with portal - but I will check our app gw settings. Thanks
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10-11-2022
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Morning, If you open dev tools in you browser (F12) and hit your portal and watch the requests go through when you see a 502 response you can check the Time column. Our 502s were almost always on 60 secs. We haven't used Cloud Builder as we have a dedicated Azure deployment pattern and cloud builder doesn't fit that. If you have access to the Azure portal you can create a public IP and App gateway via that in a new region and use the same settings from your existing app gw, then update your DNS (if you are using custom DNS). ArcGIS is mostly concerned about the WebContextUrl setting and that the X-Forwarded-Host header has been set so check those. Also review the web adaptor settings that cloud builder creates. If it doesn't work you still have the existing app gw to rewire. You may be a little constrained via your SLAs as it would require a bit of an outage, ad you'll need some Azure skills for deploying an App GW manually. Thanks
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10-10-2022
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Hi there, We had a very similar issue with 502 being returned from portal. Is your 502 at around 60 secs from the request? This is the timeout on tomcat and we saw portal calling the sharing API multiple times in the Catalina logs before returning a 502. We mostly saw it in the sign in redirect. We also logged a call with Esri and got the response that app gw isn't supported. Can I ask what region you deployed to? We deployed everything in West US, and as a workaround we deployed a new app gw to East US with the GIS remaining in West US and everything worked as expected. We are still trying to track it down. If you connect then I'll let you know if we find a solution.
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10-06-2022
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Hi, there is a workflow for patching HA deployments, as ideally you don't want a whole bunch of failovers. The process is described here if you haven't seen it. https://enterprise.arcgis.com/en/portal/latest/administer/windows/apply-patches-and-updates-to-highly-available-components.htm If you still wanted to do it automatically then I would wrap it all up in a powershell script and use remoting to do the patching. That way you could patch secondary first, stop the service, patch primary and restart the secondary service for portal and datastore assuming you are ok for downtime during the patching window and just schedule the PS1 script. Just be aware you have to tweak the execution policy when scheduling PS1 scripts via scheduled tasks. With server it doesn't matter, you can just stagger the scheduled tasks (separate days) to run the patch utility as there isn't any failover. I've also seen the ha_failover file get tweaked for patching so portal doesn't failover over while the primary patches.
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09-28-2022
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