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think I know what's going on - its some of the components are in error like the Process Memory Utilized - arcsoc.exe - system.publishingtools10x.gpserver is in error (11.1 server) so this may need to be refreshed.
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10-02-2023
01:40 PM
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Hi there, We recently had our ArcGIS Monitor 2023.2 drive run out of space. We've resolved the issue but now have several of our hosts in Error status. The observers appear to be ok (running ok and green) but I've noted that the metrics also seem to be in error. The observers are running ok and nothing in the logs. Is it an issue with the database - the db was running a backup when it ran out of space. Thanks
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10-02-2023
01:18 PM
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Thanks for the reply and the bug number - appreciate it. We'll get something logged and attached to the bug number. The reference thread is almost identical t my day yesterday 😃 Thanks
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05-23-2023
01:07 PM
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Hi there, We have just upgraded from 10.9.1 --> 11.1. There is a builtin portal user account which has a large amount of content and owns a large number of groups ~163. What we are seeing is post upgrade when we try to share from an item we see this: even though this user does own and belong to multiple groups. When attempting to share I see a request to get the user back https://someportal/arcgis/sharing/rest/community/users/someuser?f=json&token=atoken which returns the user details and their groups - then there are 2 follow up requests //someportal/arcgis/sharing/rest/community/groups?f=json&q=(isviewonly%3Afalse%20OR%200235a214dca848ffb1db46b3df43c1a8%20OR%200cf8f0139e3f4785bca2015b923631f2%20OR%201941d0b595624011b18a746e6f3bab64%20OR%201e45834c67264335bb318b404c7401cd%20OR%2024d81913f7c84783a421efd4e03ed211%20OR%20496c19eeb06e40c6b73c6c329c6aae90%20OR%204ee3fa9320e54c808e05f3b73401789a%20OR%206601aff4b2bd4ccdafb24e786be5a573%20OR%2079f2e1d7018d4cf8a2448c72933dcc68%20OR%207d51672c405c47f2bc2639dd33bbd52f%20OR%207da67743d70948fcaef09d70c72aaf48%20OR%20806e54dc89694e9a9747fc37634dfa21%20OR%20824f7ee897034d68b5fe55c308f64cd8%20OR%2082b8bf57a3cd455f94ee6ac6a5caa45a%20OR%20888f2e6a53ab4c45afa33a1e2d9c0703%20OR%209db4dff2c9614023b7a122de5ddf3f13%20OR%209f37e19c926448de823607df2c94e87c%20OR%20a3468dfb497c4983b7a33c2d8517f680%20OR%20a85c75a39ebf4fcf9e227bf13ebc2785%20OR%20ac42d9cb72574da89111899f90544c47%20OR%20acf42ba560014311ad7ddff88f6b23ee%20OR%20b60bc72331ed4848aad1073a56b209e3%20OR%20b6f5b7cf4c9e42b0922e531ad090dba1%20OR%20b7d32629a08244ceb5640b0d032c9bd3%20OR%20bc05396c45ca4475a1d9d36936e47a96%20OR%20bea88b16ee234f1384b2358f9cc0a4eb%20OR%20c14503b3fc664d22b5938a270d7fc747%20OR%20d6e17013375d4e9aa49ee21cf3c8acf7%20OR%20d7c3e093cb9d410daa83cf487e14366a%20OR%20da54c17247444483bc2c32105a274636%20OR%20dd165b4388024970ab7013c17da8f2b8%20OR%20e51ca3e60c3e4540805ff0216c54a0d3%20OR%20eeccca78191c41cda09dd1e7bc2fd39e%20OR%20f1a3680d317046d3a7b58d9f77c7b145%20OR%20f42c32153c70478aa2625973ea3016d8)&num=100&sortField=title&sortOrder=asc&start=1&searchUserAccess=groupMember&searchUserName=someuser&token=sometoken this returns {"total":0,"start":0,"num":0,"nextStart":0,"results":[]} and it duplicates //someportal/arcgis/sharing/rest/community/groups?f=json&q=(isviewonly%3Afalse%20OR%200235a214dca848ffb1db46b3df43c1a8%20OR%200cf8f0139e3f4785bca2015b923631f2%20OR%201941d0b595624011b18a746e6f3bab64%20OR%201e45834c67264335bb318b404c7401cd%20OR%2024d81913f7c84783a421efd4e03ed211%20OR%20496c19eeb06e40c6b73c6c329c6aae90%20OR%204ee3fa9320e54c808e05f3b73401789a%20OR%206601aff4b2bd4ccdafb24e786be5a573%20OR%2079f2e1d7018d4cf8a2448c72933dcc68%20OR%207d51672c405c47f2bc2639dd33bbd52f%20OR%207da67743d70948fcaef09d70c72aaf48%20OR%20806e54dc89694e9a9747fc37634dfa21%20OR%20824f7ee897034d68b5fe55c308f64cd8%20OR%2082b8bf57a3cd455f94ee6ac6a5caa45a%20OR%20888f2e6a53ab4c45afa33a1e2d9c0703%20OR%209db4dff2c9614023b7a122de5ddf3f13%20OR%209f37e19c926448de823607df2c94e87c%20OR%20a3468dfb497c4983b7a33c2d8517f680%20OR%20a85c75a39ebf4fcf9e227bf13ebc2785%20OR%20ac42d9cb72574da89111899f90544c47%20OR%20acf42ba560014311ad7ddff88f6b23ee%20OR%20b60bc72331ed4848aad1073a56b209e3%20OR%20b6f5b7cf4c9e42b0922e531ad090dba1%20OR%20b7d32629a08244ceb5640b0d032c9bd3%20OR%20bc05396c45ca4475a1d9d36936e47a96%20OR%20bea88b16ee234f1384b2358f9cc0a4eb%20OR%20c14503b3fc664d22b5938a270d7fc747%20OR%20d6e17013375d4e9aa49ee21cf3c8acf7%20OR%20d7c3e093cb9d410daa83cf487e14366a%20OR%20da54c17247444483bc2c32105a274636%20OR%20dd165b4388024970ab7013c17da8f2b8%20OR%20e51ca3e60c3e4540805ff0216c54a0d3%20OR%20eeccca78191c41cda09dd1e7bc2fd39e%20OR%20f1a3680d317046d3a7b58d9f77c7b145%20OR%20f42c32153c70478aa2625973ea3016d8)&num=100&searchUserAccess=groupMember&searchUserName=someuser&token=sometoken with {"total":0,"start":0,"num":0,"nextStart":0,"results":[]} It seems to be the number of group ids in the query with the ORs - if you drop it down (change the query say from postman then it works as expected (remove a bunch of the OR id OR id etc). The other thing I saw is if you move some of the existing groups to another owner then the item sharing works - if you move them back it stops working - this was at around 60 groups. This only seems to be with existing groups / users - as I created a new user and 300 test groups that they owned and sharing worked as expected. I'm wondering if the sharing API is throwing an internal exception and just returning a default response rather than the error. I'm digging into the tomcat logs to see if anything is in there but I suspect the exception if there is one has already been swallowed. Nothing in portal logs. Has anyone come across this before? Thanks Fraser
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05-22-2023
10:02 PM
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Thanks for that - appreciate it! Was very similar to what I have which is reassuring. Thanks for sharing. Fraser
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02-22-2023
04:40 PM
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Hi there, In the Expression builder there are subtypes available for certain service types - will support be added for hosted feature services, tile services etc? Thanks
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02-20-2023
08:08 PM
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Hi there, The Portal for ArcGIS component has some good stuff on it couple of questions Will a metric be added for the size of content - e.g. file size of content - so this can be tracked against disk space? The users nologin is useful - is there an analysis that ties this back to last login date and username? This would be good for cleaning up inactive users. Will there be a metric added for stale content - content that isn't being viewed or hasn't been viewed for a view? Thanks
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02-20-2023
02:42 PM
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Awesome - thanks Andrew. The customer had the mission critical services as http counters in 10.8.1 so I'll label those and put into a separate collection. I'll be moving onto analysis tomorrow! Thanks Fraser
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02-19-2023
08:08 PM
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Hi there, I've set up IIS with ARR 3 and Url rewrite to expose Monitor on 443 - I've got a simpler rule which just takes the url and throughs it on the other port - I haven't changed any headers or the like - does anyone have a sample / example I can compare with for IIS? Are there any needed headers etc for ArcGIS Monitor 2023? Thanks Fraser
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02-19-2023
07:00 PM
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Hi Reese, I've set up IIS with ARR 3.0 and Url Rewrite and have a simple rule to rewrite traffic from 443 to 30443 - have you got a sample / example IIS rewrite rule I could compare with to check I haven't missed any config? Thanks
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02-19-2023
06:58 PM
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Hi There, I'm working through ArcGIS Monitor 2023 and have some questions around a few things I've seen. Is there a way to add more host processes - like java and javaw as an example - I can see the GIS services and powershell. postgres etc but not java. Can this be added in easily? As I mentioned on a previous post my monitor has 854 services - so there is always something alerting - is there any best practices for configuring for larger sites? To filter out some of the noise? Is the http counter coming in the future to alert on general Urls? Its looking really good so far - just a bit of a swing in thinking for the new layout etc. @AndrewSakowicz @DerekLaw
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02-19-2023
06:13 PM
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@AndrewSakowicz thanks for the link - I'll check it out now - much appreciated
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02-19-2023
03:44 PM
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Hi, Is there any way to customise collections homepages? I have some collections that group services only and the home pages don't show any metrics (as there is no hosts, GIS servers etc). Thanks Fraser @DerekLaw
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02-16-2023
06:56 PM
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Hi there, Just installed ArcGIS Monitor 2023 and I'm going through the process of configuring. So far I have a couple of questions. Services all get picked up when you add a GIS Server - can you Mass apply labels to them so you can split them into various collections. I've found the filter - is that the way to add to specific collections (I'll play with that) Not sure if this is the right workflow or not - but is there a way to disable observers for services that you're not interested in monitoring (say like static cached services) - or is it best practice to leave them all in. Reason I ask is that I've got 800 odd services across 6 GIS servers and there is too much information and something is almost always alerting. We just want to focus on our core services. This has come up a few times but is there an equivalent to the Excel Report currently or is this coming - this was one of the best features of 10.8.1 Thanks! EDIT: So I worked out you can do filtering based on the type and an internal address containing a string so I don't need to use labels (and new services get added without the need to apply labels - which is better). 😉 @DerekLaw
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02-16-2023
05:43 PM
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Hi There, I'm trying to use the AWS Cloud Builder 11 with an account with mfa. Using MFA you need to generate a session token described here https://aws.amazon.com/premiumsupport/knowledge-center/authenticate-mfa-cli/ I've added to my credentials / profile but CB doesn't log in - it doesn't look like it's passing the session token to AWS. It does work via aws cli Note the credentials file looks like [eagletemp] aws_access_key_id = xxxxxxxx aws_secret_access_key = xxxxxxxxx aws_session_token = xxxxxxxxxxxx Anyone hit this? Thanks Fraser
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01-25-2023
07:39 PM
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