Latest Contributions by ArchitSrivastava

Hello @JosephRathvon , That sure is an interesting approach to get around the situation. I do agree with you that "Allow Portal Access" should not be impacting this process as long as it's not needed, perhaps this would shed some more light: https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm#ESRI_SECTION1_8C832103A9D2442BAC52E914E16AACC2  Additionally, I think a better approach here would be to utilize "Manual Sync"(Document below) option from Portal Admin. The workflow I am suggesting is to switch the Portal logs to DEBUG (Please note these are disk consuming files, do switch them back to the logging level they were before), perform a manual Sync and go over the logs to understand which step seems to be causing an issue. https://developers.arcgis.com/rest/users-groups-and-items/sync.htm  Hopefully this will allow us to narrow down the cause of the problem. -Archit   ... View more

Hello @wilcow , Apologies for delayed update. I checked the logs you shared and it seems you are getting a CORS error while trying to communicate between AGOL and ArcGIS Enterprise as attached. Hence,  I would like you to have a look at the articles below: https://enterprise.arcgis.com/en/portal/latest/administer/windows/restrict-cross-domain-requests-to-your-portal.htm (could not find the 10.6.1 documentation, looking for it) https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm#ESRI_SECTION1_8C832103A9D2442BAC52E914E16AACC2  Additionally, when I asked "authentication", what I was referring to was the authentication for Portal and ArcGIS Online, is it Portal security or Integrated Windows Authentication(for Portal) or SAML or any other way. Furthermore, could you share a screenshot of "console" tab while performing the layer sharing process. This will show us where the CORS is originating from and where it's getting blocked. Hope it helps! -Archit   ... View more

Hello @wilcow , Hope you are keeping safe and well. I would like to request you the following details in order to understand more in regards to the issue and probably figure out the root cause. What is the version of ArcGIS Enterprise you are working with? What is the authentication on ArcGIS Enterprise and ArcGIS Online? Are the layers being shared as reference or copies? Is this error occurring if I try to access the service from ArcGIS Server REST API and try to sign in there? A copy of the developer tool logs if possible to share We can try to figure out the cause of this once the above is clear. -Archit ... View more

Hello @AndrewReynoldsDevon , Thanks for sharing the files. To understand the full workflow, I wen through the exercise and ran a check. I have noticed some differences but surely not all of them are impacting this process. I have sent a few suggestions through PM, let's give them a try if possible. Hope it helps! Archit ... View more

Hello @AndrewReynoldsDevon , Thanks for sharing the logs. upon investigation I could see few prominent error messages specifically from postgres logs. It seems interesting that it is receiving command for a shutdown because of updates within few files. I tested a few things at my end was hoping you can share a few files with me.  I will send you the locations via one on one message. I would like to see if those entries are the way it should be. I think it would need more troubleshooting than we expect. Hope it helps! Archit ... View more

Hello @AndrewReynoldsDevon , A good way to start would be look at the log files present at "%appdata%\Esri\ArcGIS Insights\logs" for ArcGIS Insights Desktop: This would give us more insights (pun intended) on what could be causing this error. If it's feasible for you share those here, will help in understanding the cause. Hope it helps! Archit ... View more

Hello @MichaelBell, A different approach could be to refer "Log Codes" as per the check, I could see that error code "code="110306"" does fall under ArcGIS Data Store, screenshot below: However as @MiguelParedes mentioned that type of service you are publishing is not relevant with the error which you are encountering. Probably, a different approach could be to check if the ArcGIS Enterprise is configured to be able to publish the service type which you are trying. I would like to request to run a few of the following checks and we should be able to find more in regards to root cause of this.  Check if the federation validates by navigating to "Portal Administrator Directory"  > Federation > Servers > Select "machinename.domain.com:6443 (id: xxxxxxxxx) -hosted server" > "Validate " under Supported Operations Validate ArcGIS Data Store from either "ArcGIS Server Manager" or "ArcGIS Server Administrator Directory" Try creating a "Feature Layer" from Portal content pane by following the either of the steps mentioned in this document  Create from a template or existing feature layer and launch the developer tool on your browser to understand at which step the failure is occurring  If none of the above helps to narrow down, try switching the ArcGIS Server log level to "DEBUG" (Please be aware that these are detailed logs and cause increased disk consumption. It's recommended that you don't use this level in a production environment; it may cause a decrease in performance.) Hopefully one of these would allow you to narrow down the cause and then a feasible solution. Hope above helps! Archit     ... View more

Hello @TonyAlfredsson_ Can you try to run "describedatastore" on ArcGIS DataStore machine by following the below documentation: ArcGIS Data Store command utility reference—ArcGIS Enterprise | Documentation for ArcGIS Enterprise What I would request you to look for specifically is whether the relational data store is in READWRITE or READONLY mode list under Data Store mode in the results. It could be READONLY, if yes, try the below to change it to READWRITE ArcGIS Data Store command utility reference—ArcGIS Enterprise | Documentation for ArcGIS Enterprise Hopefully, that is the cause of this issue. If not, try publishing a normal service like referencing from registered enterprise database this would allow us to narrow down if it's just a concern with "Hosted Services" or publishing altogether and we can pick up from there. Let me know how it goes. Hope it helps! Warm Regards ... View more

Hello @EstherSmith_Dev , I ESRI's documentation in regards to "Configuring Load Balancer" it explains the steps which are required to be performed. Kindly find the document below: https://enterprise.arcgis.com/en/portal/10.9.1/administer/windows/configuring-a-highly-available-portal.htm#ESRI_SECTION2_7C8FCA9F8F704A28A0D07582DA0D8E42  Hope it helps answer your query and allows you to move forward. Archit ... View more

Hello @YuriiP , It seems that datastore is being pointed/referenced using IP address in comparison to ArcGIS Portal and ArcGIS Server (which are being referenced through FQDN).  This can be confirmed by navigating to ArcGIS Server Admin > data  > items  > enterpriseDatabases > Select "/enterpriseDatabases/AGSDataStore_ds_xxxxxx" under "Child Items" > "machines" beside "Resource". If it shows IP address ArcGIS Server is utilizing IP address to connect to ArcGIS DataStore. (This needs to be performed on current environment/source) As per my understanding the IP address of the current machine is surely different from the new machine.  Furthermore, I have encountered the problem in the past which I was able to workaround using few machines changes but also caused damage. Hence, I would not recommend any of those as they can cause an impact on current environment. I would suggest switch the WebGISDr log levels find more details what is causing the process to hang utilizing the "Valid levels DEBUG, INFO, WARN, and ERROR" Additionally, reaching out to ESRI Support services could also be helpful. Hope it helps! Archit   ... View more

Hello @Anonymous User , As per my understanding, there is no fixed or outlined way to perform such migration. Hence, you may have to utilize a mix and match of options available at hand. This process does require a lot of considerations and evaluation/testing prior to deciding a final strategy depending on different types of item. However, I did find few articles which can help you get started on this and probably help you decide a proper strategy. Kindly find the blog URLs below: Migrating your content between ArcGIS Online, ArcGIS Enterprise or both - Part 1 (esri.ca) Migrate your content between ArcGIS Online or ArcGIS Enterprise deployments or both - Part 2 (esri.ca) Migrating Portal and ArcGIS Online Content - SSP Innovations Overcoming challenges when migrating from ArcGIS Online to ArcGIS Enterprise - GEO Jobe (geo-jobe.com) Hope it helps! Warm Regards, Archit   ... View more

Hello @MichaelJenkins , As per my understanding, the validation of Databases/DataStores is performed by "System/PublishingToolsEx". The maximum details available should be at GP service job logs. Try the following: Navigate to ArcGIS Server Manager > Site > Data Stores > Validate the Data Store you would like to know more details about. Once the above is completed, navigate to "Jobs" on the same page >  select "System/PublishingToolsEx" in service and "query" > Click on the "info" icon on the result which matches time of validation process > Select the "Job Id". This should allow you to have more details in regards to RCA of the failure. Hope it Helps!   ... View more