Latest Contributions by SarahAmbrose

Carsten_Nexiga‌, Can you please create a hosted layer by adding local data to your map. Then going to the Share tab > Web Layer > Publish as Web Layer > Fill out the name, summary and tags. Select Copy All data, and Layer type = feature? Then try and run analysis on that hosted layer.  - Sarah ... View more

Hello Carsten_Nexiga‌, Can you try using a hosted layer? In that case, do you still see the issue? Best, Sarah ... View more

Hi Sergio Eduardo Galindo‌, Just heard back from the data store team. If the restart doesn't work can you try: Checking this file: C:\ArcGIS\DataStore\framework\etc\hostidentifier.properties   The last line on that file should NOT be commented out: preferredidentifier=ip   If it is commented, complete the following steps: Unregister BDS from sever Stop data store services on all 3 machines Delete the data-directory (c:\arcgisdatastore) Edit the above mentioned property file on all 3 machines. Uncomment the property (Remove the “#” sign and save the file). Start data store service and reconfigure all the machines. Let me know how that goes Sarah ... View more

Hi Carsten_Nexiga‌, Can you please let me know the following: 1. Do you see the same difference with a hosted layer 2. In the Pro map, do you have time enabled, and is it set for the full extent of your data? Or a subset? 3. Can you please copy the text that is in the toolbox for each tool run. I'm interested at looking at the time breakdown (I think you did this before...but I can't seem to find them). Ill update if I do end up finding them. Thanks! Sarah ... View more

Hi Carsten_Nexiga‌, Can you please confirm if you are also seeing this problem with a hosted layer in ArcGIS Pro? Thanks, Sarah ... View more

Awesome, let me get in touch with someone on the data store team to help out at this point. For now, can you try stopping and then starting the ArcGIS Data Store service (the windows services, or .sh script in linux) for each data store installation with a spatiotemporal data store? Please do not stop and start your data store if you are currently streaming in data. If that's the case, please contact Esri technical support.  Thanks, Sarah ... View more

Great - sgalindoesri-co-esridist‌, Can you now try saving your result to the relational data store? If it works saving to relational, then we might have isolated this second issue to be a spatiotmeporal data store write issue.  - Sarah ... View more

Thanks Sergio Eduardo Galindo, When you installed, did you use the Azure image during installation? If not, you may not have the correct ports opened. Can you install this patch, which makes sure ports are correctly opened. If you use an AMI or Azure, this patch should already be applied: ArcGIS Server 10.5.1 GeoAnalytics Server Patch  ... View more

Hi sgalindoesri-co-esridist‌,   The data store error is not related to your error “Error: Failed to initialize distributed compute platform”. This error refers to the distributed compute platform service, which runs the analysis. Your data store (relational or spatiotemporal) is where your results are stored. You may have a data store issue as well, but we need to get figure out the distribute compute platform first.  Can you please confirm that you set up your Azure setup using Cloud Builder? If you are version 10.6 (or later, for anyone reading this in the future!), you can check the health of your distributed platform service by going to the administrator directory on your GeoAnalytics Server : https://gis_geoanalytics_server.domain.com:6443/arcgis/admin and then go to System > Platform Service > Compute Platform > Health. This should give the health of your machines involved in your GeoAnalytics site. Most likely – no matter what version you are on, you will want to do a restart of you GeoAnalytics Server machines. To do this, complete the following steps:   Stop the ArcGIS Server service on all machines part of your GeoAnalytics Server Site. On Windows, stop the ArcGIS Server Windows services, and on Linux stop all machines using the stopserver.sh script. Wait 5 minutes. Start the ArcGIS Server service on all machines in your GeoAnalytics Server site. On Windows, start the ArcGIS Server Windows service, on Linux start all machines using the startserver.sh script. Wait 2 minutes, and run a GeoAnalytics job. If it returns the same error as before, continue to step 6. Otherwise, skip the rest of the steps. Sign in as administrator to the ArcGIS Server Administrator Directory of your GeoAnalytics Server. Go to system > platformservices > Compute_Platform > stop and click the stop button. Go to system > platformservices > synchronization_service > stop and click the stop button. Wait 5 minutes. Go to system > platformservices > synchronization_service > start and click the start button. Go to system > platformservices > Compute_Platform > start and click the start button. Wait two minutes for the machines to start. Go to system > platformservices > Compute_Platform > status. Check that all the machines have a configuredState and realtimeState condition of started. If you run a job and still see the *same* error, please contact Esri technical support. If you do not see the same error and it looks like a tool is running, we’ve gotten over the first hurdle. Please follow up with the status, depending on the version you are using, and the error – there will be different steps to follow. Thanks, Sarah Product Engineer, GeoAnalytics ... View more

Hi Carsten Hogertz‌, To try and reproduce the issue, I'll need to follow the exact steps you took. Can you please explain what you did to "set up the ESPG the correct way now". Can you also let me know how you ran the tool through Pro. For example: 1. Added the hosted layer from the content pane to the map. 2. Ran Aggregate points with the following parameters {list parameters}, and selected the input layer by {browsing to the layer, typing it in, using the drop down, other?} 3. Copy the logs from the tool run. Thanks, Sarah ... View more

Hi Carsten Hogertz‌, Given your other question - I have a few questions for you on how you are running the tool: Copy to Data Store - GeoAnalytics.  1. Are you running this tool through ArcGIS Pro?  2. We expect a hosted layer to run faster than a layer in an EGDB. For a hosted layer, the data is read directly from the database. With an EGDB, we read the data over REST. 3. How are you setting the spatial reference for running the job? Do you mean you are creating a new dataset, or are you setting it the output spatial reference (Pro) or the processing spatial reference (Portal, REST), or other? Thanks, Sarah ... View more

Hi Carsten Hogertz, Jonathan Quinn‌ is right - this is usually something token related.  We sometimes see this when you switch your active portal within the Pro session. Can you make sure you have set your portal with GeoAnalytics as your active portal and are signed in. Can you then restart Pro and try running a GeoAnalytics tool again? If that doesn't work, can you go Map Viewer in portal and make sure you're able to run a GeoAnalytics tool there? If you can't, you might not have the correct permissions. Thanks, Sarah GeoAnalytics Product Engineer ... View more

Hi Joshua, We currently document in all GeoAnalytics tools in Pro this limitation. We have iterated on a few different solutions to warn users not to do this, but haven’t come across a “best” solution that we want to ship in released software yet. I’m hoping this isn’t too hidden: It is recommended to use feature layers hosted on your ArcGIS Enterprise portal or use a big data file share data when running GeoAnalytics Tools through ArcGIS Pro. Other data sources may perform slowly when there are more than 1000 features. We do find that most users of very large data are using either data from: A collection of delimited files, in which case big data file shares are the solution Data ingested from GeoEvent server. In which case, the data is exposed as a layer in their portal. So far, from what we've seen and heard from user feedback is that having lots of very large datasets in file geodatabases isn’t that common – although it’s obviously something that you have!. I’ll work with the team to figure out and assess this use case. Sarah Ambrose Product Engineer, GeoAnalytics Server ... View more

Hi Dalinda,   One of the big advantages of big data file shares is that multiple datasets can be represented as a single dataset. For example I could have a csv for lightning strikes in January, a separate csv for February, and another for March. If I put them all in the same folder (let’s call it “lightningStrikes”), and they have a matching schema, GeoAnalytics analyzes those three datasets as a single “lightningStrikes” dataset. This is a pattern that we’ve followed from the “big data” world. The same applies for shps, so they 2GB limit isn’t that limiting here. Thanks, Sarah ... View more