Latest Contributions by MiaogengZhang

Can you check if you are trying to copy the feature that is part of related table? Copy functionality is not available for related table. ... View more

It is not support in Collector at the moment. Are you using one-to-one relationship or one-to-many? If it is one-to-many, which child info do you expected to show on the main popup?  ... View more

Try using the browser in your mobile device running Collector. Open ArcGIS Online map viewer, can you load the layer in ArcGIS Online? ... View more

I don't think you can do it via tiled map service. Have you tried map service or feature service with editing capability off for this particular layer? ... View more

Are you running into similar issue like https://community.esri.com/message/378915? ... View more

My colleague looked at this issue. It looks like somehow enable sync failed on this particular service “Repair”. Can you try to disable/enable sync on this service via the admin API?  If that does not work, you can try to republish the service. Here are the detailed steps of how to disable/enable sync on this service via the admin API 1. Unregister all existing replicas you find here: http://services.arcgis.com/I6MwRSmdA9fof9PW/arcgis/rest/services/REPAIR/FeatureServer/replicas a. Doc: http://resources.arcgis.com/en/help/arcgis-rest-api/#/Unregister_Replica_Feature_Service/02r3000000zs000000/ 2. Via update definition: http://resources.arcgis.com/en/help/arcgis-rest-api/#/Update_Definition_Feature_Layer/02r30000022p000000/ change the capabilities of the service. a. Remove sync: {"capabilities" : "Create,Delete,Query,Update,Editing"} 3. Via update definition, add sync capability: {"capabilities" : "Create,Delete,Query,Update,Editing,Sync"} ... View more

I just need Repair service. You can create a new Repair service and use it for your webmap. ... View more

Unregister Replica is the operation to delete it. I can reproduce the issue using only "Repair" layer from your feature service. But when I try to use your feature service as the template and create a new one, I can't reproduce it in newly created service. You can try creating a new "Repiar" service and add to your map. Then you can continue with your work. But do you mind keeping the orignal "Repiar" layer? ... View more

Can you share your map to a group and invite the account Collector4ArcGIS into it?  It could help us determine if it is service specific. ... View more

How often do you see this error? After downloading the map, you click sync button with nothing to sync. Will you see the error immediately or it happens sometimes?  ... View more

If your server feature service is inside your firewall, you need to make sure mobile device can access it via VPN. Also check URL of feature service in your webmap and see if anything special. ... View more

“Collect New" order of Collector should match the layer order of webmap from either ArcGIS Online or Portal. ... View more

I can reproduce the error. I will enter an issue for our dev team to look at. ... View more