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The problem is the trailing slash on the WebContextURL property in Portaladmin, ex. https://prod.[our-on-premise-portal].net/portal// Remove the trailing slash and things should start working.
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07-12-2021
10:03 AM
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A 401 normally means an IWA challenge, but you're in AWS so unless the machine is domain joined and you've set IWA on the portal web adaptor, that's kind of strange. I'd check the authentication for the portal web adaptor or default website to see if Anonymous Authentication is enabled and Windows Authentication is disabled.
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06-23-2021
04:19 PM
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The WA URL is set based on the URL you used to access the registration page if you go through the browser, or the /w argument if configuring via the command line. If you have an alias and the wrong URL is used when registering, you don't really need to update it because the WA can still proxy requests to the server it's registered to even if it's accessed through a URL that wasn't used in the registration. That's not the same for Portal, though. Once you federate, the URL you used for the services URL is what is stored in items in the portal. You can update the URL without unfederating/refederating, but you'll need to update references to the URL across all service items in the portal.
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06-23-2021
04:16 PM
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The problem is that the privatePortalURL property is not honored after the upgrade. BUG-000139829 The privatePortalURL property is not honored after upgrading Portal to 10.8.1 There's no HTTP exception when Server makes a request to Portal via the privatePortalURL, so that's why the Error is blank: java.io.IOException: Could not connect to the ArcGIS component at URL 'https://sandbox.ourdomain.ca:7443/arcgis/sharing/rest/search'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: You can fix it by going into Portaladmin and set the system properties again.
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06-23-2021
08:58 AM
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Agreed with @ReeseFacendini; you could create both WebGIS DR and separate Data Store backups, and restore only the Data Store backup if there's only a problem with the Data Store. The problem is potential orphaned services and content. Publishers or administrators may have published data that didn't make it into a Data Store backup, (i.e. they you create a Data Store backup at 12:00PM and someone publishes at 12:10PM). If you restore the backup from 12:00PM, the data associated with those new services can't be found, so the item is unuseable.
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06-23-2021
08:50 AM
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If you're open to do it, I'd suggest contacting Support and log a bug. The logic to figure out if it's a backup from a Windows site vs Linux site is fairly... simple. It checks whether any directory paths contain / during a restore. If you directories are using C:/arcgisserver/... or, in your case, using cloud storage, this check will fail. Server should be smarter about how to figure out where the incoming site is coming from.
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06-22-2021
09:38 AM
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It may not let you unregister because it's in use. Do you have any cached services? If so, I'd check to see which cache directory they're configured to use.
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06-21-2021
02:02 PM
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Yeah, that guy is the problem. It's a cloud based cache store, (AWS S3 bucket or Azure BLOB container). Can you edit the directory to see if the information related to how it was registered is familiar? The restore sees that forward slash and thinks the backup is from a linux environment. You may be able to unregister it, restore, then re-register it with the same name so existing services that use it can still access the cache, if any are configured to do so.
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06-21-2021
12:56 PM
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Sorry, what I'm wondering about are the directories and config-store paths, i.e.: Are they using forward or backslashes, (C:/arcgisserver/directories/arcgisoutput)?
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06-21-2021
12:27 PM
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Are you using forward or back slashes for your directories/config-store paths on your source site?
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06-21-2021
11:52 AM
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8
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Agreed with @ReeseFacendini. As long as internal traffic via the admin URL and privatePortalURL on the standby are resolving to the standby machines, you can restore whenever, but ideally you'd should flip back over to the production environment to restore functionality and accessibility. And yes, the credentials are referring to the user with the default administrator role in the portal that you've entered into the webgisdr properties file.
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06-16-2021
08:55 AM
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While those header values are definitely suspect, (might want to reach out to Support), you could also look into this post which describes caching static files via a CDN.
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06-14-2021
04:38 PM
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3051
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You can use the updatebackupschedule utility: https://enterprise.arcgis.com/en/data-store/latest/install/windows/data-store-utility-reference.htm#ESRI_SECTION1_2F9F67BEEF7E48E1A4B1CF8BA373AC76 To disable automatic backups, set the frequency to 0.
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06-11-2021
08:48 AM
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There's really no need to continue to create Data Store backups since backups for Enterprise need to capture everything at a single point of time. The only argument for both types is if you only have to restore data from hosted services. The challenge, though, is there's a chance you may be left with services that are missing data if those services have been published after the last backup of the Data Store.
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06-10-2021
05:24 PM
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You can update both the Services URL and the Admin URL via the Sharing API without unfederating/re-federating: https://community.esri.com/t5/arcgis-enterprise-questions/edit-portal-services-url/m-p/430617/highlight/true#M16656 However, as @ReeseFacendini indicates, all existing services will have the incorrect URL. You can also edit the URL for each service via the item details, which can be scripted or done manually.
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06-08-2021
10:30 AM
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