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- About JonathanQuinn
JonathanQuinn
Esri Notable Contributor
since
07-04-2014
06-08-2026
2558
Posts created
12
Kudos given
257
Solutions
1560
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by JonathanQuinn
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The main reason why you may want the LB to use the WA health check, (https://wa.domain.com/portal/portaladmin/healthCheck for example), is you make sure that the WA can proxy requests to the Portal or Server. It ensures that the WA's know that they are still registered. They shouldn't unregister themselves, but it provides an additional check to make sure the WAs can still send requests to backend machines.
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07-23-2021
02:39 PM
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While there is a workflow to update the redirect_uri list, @ChristopherPawlyszyn is correct in that once federated, Portal only knows about two URLs for federated servers; the services URL and the administration URL. These are the only URLs that can be used to access Server Manager, (assuming the services URL is either only using a reverse proxy or load balancer, or in the event you're using the web adaptors, they have admin access enabled). Updating the redirect_uri list likely won't help situations where you have multiple URLs you need to access services through, for federated servers at least.
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07-20-2021
12:09 PM
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The problem is the trailing slash on the WebContextURL property in Portaladmin, ex. https://prod.[our-on-premise-portal].net/portal// Remove the trailing slash and things should start working.
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07-12-2021
10:03 AM
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A 401 normally means an IWA challenge, but you're in AWS so unless the machine is domain joined and you've set IWA on the portal web adaptor, that's kind of strange. I'd check the authentication for the portal web adaptor or default website to see if Anonymous Authentication is enabled and Windows Authentication is disabled.
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06-23-2021
04:19 PM
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The WA URL is set based on the URL you used to access the registration page if you go through the browser, or the /w argument if configuring via the command line. If you have an alias and the wrong URL is used when registering, you don't really need to update it because the WA can still proxy requests to the server it's registered to even if it's accessed through a URL that wasn't used in the registration. That's not the same for Portal, though. Once you federate, the URL you used for the services URL is what is stored in items in the portal. You can update the URL without unfederating/refederating, but you'll need to update references to the URL across all service items in the portal.
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06-23-2021
04:16 PM
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The problem is that the privatePortalURL property is not honored after the upgrade. BUG-000139829 The privatePortalURL property is not honored after upgrading Portal to 10.8.1 There's no HTTP exception when Server makes a request to Portal via the privatePortalURL, so that's why the Error is blank: java.io.IOException: Could not connect to the ArcGIS component at URL 'https://sandbox.ourdomain.ca:7443/arcgis/sharing/rest/search'. The ArcGIS component on that machine may not be running or the machine may not be reachable at this time.Error: You can fix it by going into Portaladmin and set the system properties again.
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06-23-2021
08:58 AM
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Agreed with @ReeseFacendini; you could create both WebGIS DR and separate Data Store backups, and restore only the Data Store backup if there's only a problem with the Data Store. The problem is potential orphaned services and content. Publishers or administrators may have published data that didn't make it into a Data Store backup, (i.e. they you create a Data Store backup at 12:00PM and someone publishes at 12:10PM). If you restore the backup from 12:00PM, the data associated with those new services can't be found, so the item is unuseable.
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06-23-2021
08:50 AM
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If you're open to do it, I'd suggest contacting Support and log a bug. The logic to figure out if it's a backup from a Windows site vs Linux site is fairly... simple. It checks whether any directory paths contain / during a restore. If you directories are using C:/arcgisserver/... or, in your case, using cloud storage, this check will fail. Server should be smarter about how to figure out where the incoming site is coming from.
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06-22-2021
09:38 AM
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It may not let you unregister because it's in use. Do you have any cached services? If so, I'd check to see which cache directory they're configured to use.
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06-21-2021
02:02 PM
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Yeah, that guy is the problem. It's a cloud based cache store, (AWS S3 bucket or Azure BLOB container). Can you edit the directory to see if the information related to how it was registered is familiar? The restore sees that forward slash and thinks the backup is from a linux environment. You may be able to unregister it, restore, then re-register it with the same name so existing services that use it can still access the cache, if any are configured to do so.
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06-21-2021
12:56 PM
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Sorry, what I'm wondering about are the directories and config-store paths, i.e.: Are they using forward or backslashes, (C:/arcgisserver/directories/arcgisoutput)?
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06-21-2021
12:27 PM
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Are you using forward or back slashes for your directories/config-store paths on your source site?
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06-21-2021
11:52 AM
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Agreed with @ReeseFacendini. As long as internal traffic via the admin URL and privatePortalURL on the standby are resolving to the standby machines, you can restore whenever, but ideally you'd should flip back over to the production environment to restore functionality and accessibility. And yes, the credentials are referring to the user with the default administrator role in the portal that you've entered into the webgisdr properties file.
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06-16-2021
08:55 AM
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While those header values are definitely suspect, (might want to reach out to Support), you could also look into this post which describes caching static files via a CDN.
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06-14-2021
04:38 PM
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You can use the updatebackupschedule utility: https://enterprise.arcgis.com/en/data-store/latest/install/windows/data-store-utility-reference.htm#ESRI_SECTION1_2F9F67BEEF7E48E1A4B1CF8BA373AC76 To disable automatic backups, set the frequency to 0.
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06-11-2021
08:48 AM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 1 | 05-28-2026 06:05 AM | |
| 1 | 08-26-2016 10:10 AM | |
| 2 | 02-22-2024 07:22 AM | |
| 1 | 06-07-2024 07:11 AM | |
| 4 | 12-12-2024 08:52 AM |
Activity Feed
- Posted Re: Migrating 12.0 local dirs to cloud native in Azure on ArcGIS Enterprise in the cloud Questions. 06-08-2026 07:53 AM
- Got a Kudo for Re: Portal for ArcGIS upgrade from 11.5 to 12.1 not working - service won't start after installation. 05-28-2026 09:15 AM
- Posted Re: Portal for ArcGIS upgrade from 11.5 to 12.1 not working - service won't start after installation on ArcGIS Enterprise Portal Questions. 05-28-2026 06:05 AM
- Got a Kudo for Re: Block access to the portaladmin directory on external facing Portal. 05-23-2026 09:22 AM
- Got a Kudo for Re: Can't backup ArcGIS Enterprise 11.4 webgisdr since migrated to from tileCache to objectStore. 04-02-2026 06:14 AM
- Got a Kudo for Re: Failed to start the portal service. 04-01-2026 09:05 AM
- Got a Kudo for Re: How can I connect Portal directly to SDE feature classes?. 02-27-2026 08:33 AM
- Posted Re: ArcGIS Portal: Enhancement to not accept passwords having special characters for the Initial Administrator Account on ArcGIS Enterprise Ideas. 02-26-2026 12:54 PM
- Got a Kudo for Re: What is the data directory for configuredatastore.bat --repair operation?. 09-22-2025 08:38 AM
- Got a Kudo for Re: ArcGIS Portal public maps asking for login credentials. 08-06-2025 10:49 AM
- Posted Re: Unable to configure ArcGIS Web Adaptor (IIS) with Portal for ArcGIS and ArcGIS Server (11.3) on ArcGIS Enterprise Portal Questions. 06-20-2025 06:52 AM
- Got a Kudo for Re: The web adaptor configuration URL has to be accessed from the machine hosting the web adaptor.. 06-20-2025 06:33 AM
- Got a Kudo for Re: Test datastore failover. 06-05-2025 10:31 AM
- Got a Kudo for Re: Portal Health Check vs. AGS Health Check. 04-04-2025 06:00 AM
- Got a Kudo for Re: How to fix valid server adding as hosting in portal ArcGIS enterprise Base deployment configures?. 03-13-2025 05:00 PM
- Got a Kudo for Re: Failed to start the portal service. 02-25-2025 03:27 AM
- Got a Kudo for Re: Webgisdr used to work, now gives error. 01-10-2025 02:23 PM
- Got a Kudo for Re: Can't backup ArcGIS Enterprise 11.4 webgisdr since migrated to from tileCache to objectStore. 01-02-2025 10:00 AM
- Got a Kudo for Re: Restore to standby environment per component (ArcGIS Datastore, ArcGIS for Server, Portal for ArcGIS). 12-18-2024 02:06 AM
- Got a Kudo for Re: Can't backup ArcGIS Enterprise 11.4 webgisdr since migrated to from tileCache to objectStore. 12-12-2024 09:44 PM
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