Latest Contributions by JonathanQuinn

Have you contacted Support? If not, I recommend doing so and providing DEBUG logs from Portal and the DR tool when running a backup as well as a ProcMon log which can help track what's being attempted on the file system. ... View more

They are created when you create a backup of Portal. How often are you creating backups of Portal, either using the DR tool or directly in the Portaladmin API? Are they never cleared up, or only sometimes?   ... View more

The standby is checking whether the database on primary is accessible. It does this using values defined in the ha-config.properties file: https://enterprise.arcgis.com/en/portal/latest/administer/windows/configuring-a-highly-available-portal.htm#ESRI_SECTION2_51B684E109F1414B98C09792CBB65D8D Optionally, define the portal's failover properties. A highly available portal checks whether a failure has occurred with the portal machines. You can define the interval in seconds and frequency for checking machine status using the steps below. These properties must be changed on each machine in the portal and must be the same on both machines. At 10.8 and earlier, these values weren't actually honored and the first failed check would promote standby. At 10.8.1, we correct that behavior and now the values are honored. You can increase them if there are network issues that cause the standby to promote itself even if the primary is healthy, although the network issues should be investigated. ... View more

To be honest, we haven't tested that specific workflow, however it should work. Replica IDs should be stored in the relational Data Store, and the entire database is replicated using the DR tool, which would include the replica IDs and anything else that would be important to retain for offline workflows. I'm interested in trying this out, so I'll do some testing and get back to you. ... View more

Yes, you can federate both, assuming they're not active/active siloed environments, but unique sites hosting different services. If they're active/active siloed environments, you'll need to set up a multi-machine site instead.   And yes, you don't need the Web Adaptors, you can use F5 instead of the Web Adaptors. ... View more

Did you only run the setups, or did you continue the upgrade after the setup completed? Until you continue the portal upgrade, only the javaw.exe process will be running. That's expected. Once the upgrade is fully completed, all other processes will start. ... View more

How long did it take to backup? There's a bug about the performance of creating a backup of the tile cache data store: BUG-000139154 Improve tile cache data store backup speed I wonder if there's a general issue with moving the content in the data store, regardless if it's a backup or restore operation. ... View more

It is still safe, I'm not completely sure why it was removed. The only reason why you'd want to use that file is if you're trying to use a region that isn't already supported by the SDK that we are using. If that's the case, the DR tool should look at a local file first and if it can't find it, look for the one in portal, which is the bug. We'll address that, but moving forward, it'll still expect that non-default regions are added to a manually created regionsforcloudstorage.dat file. I'll see what we don't have that documentation anymore. ... View more

The db directory that's restored should have a fair amount of files/folders in it. If it doesn't, then it can't start. You may want to extract the db folder from the backup, (extract the webgissite backup and then the portalsite backup) to validate whether the db backup was created successfully. If it was, then the issue is when it's restored to the target site. ... View more

What version are you using? We fixed this at 10.8.1. The DR tool is making incorrect assumptions about where the relational data store and where the tile cache data store will be. It's smarter at 10.8.1. It seems like your tile cache data store and relational data stores are on different machines, which would align with the behavior in what was fixed for 10.8.1. I don't believe there's a public bug for it though. ... View more